Manager - Business Development/Sales Process Deployment
Vodafone Spacetel Limited
Total years of experience :19 years, 6 Months
As Manager- Sales Processes and Deployment, oversees budget planning; sales process deployment; projects and market research; sales reward programmes; business channel engagement; team management & sales support activities; training & development; & system process audits as per the Key Result Areas-
Track performance of circle sales team, roll out plan for next month & align to company goals.
Coordinate with the circle sales head, distribution head, and circle finance team to prepare the sales plan, budgeting of expenditure, allocation of targets, & prepare SAC sheet every month.
Design, develop, & deploy various sales processes in the circle to enable the sales team to work towards the goals.
Engage in hiring manpower, training, & implementing Vodafone way of working for stakeholders at different levels including Distribution Area Manager, Relationship Manager, PSR, DSE, and distributors.
Implement new processes to equip the sales team with technical & analytical edge & improve their capability.
Participate in short & long term sales & marketing projects, get insights & innovate and improve current processes.
Train sales team on product & process updates & on board training of contract, off roll & on roll employees.
As a key deliverable develop incentive structure (variable pay) for all on roll & off roll employees of the circle.
Organise contests, reward and recognition activities for the sales team that result in higher motivation level.
Run incentive schemes & engagement activities for retailers & distributors as per market segment & market potential.
Assist in conducting meets in order to capture real time feedbacks from premium retailers/ distributors.
Interface with MIS team to provide analytical inputs on sales & distribution KPIs as well as liaise with the audit team.
Contributions:
On taking charge received the prestigious Megastar Award in the 1st quarter itself.
Selected as part of the team to prepare for the national sales achievement contest.
Introduced the roll out of Mpesa within the circle in the smoothest possible way.
Conducted dipsticks at frequent intervals to ensure efficacy of the imparted training at all levels.
Streamlined business processes for revenue optimization & kept expenses within the budget.
Played an instrumental role in terms of critical rollouts to the field force to become future ready.
Successfully conducted specialized workshops for personality development & enhanced communication skills.
As Distribution Area Manager, spearheaded efforts in Product sales, Channel Management key account management for corporate sales and solution sales as well as brand store management in line with set Key Performance Indicators.
Contributions:
Won 1 Degree More Award twice for generating highest revenue in new product launches/ deployment drives.
Adjudged highest revenue earning branch in the zone & selected as best branch for monsoon product launch.
Assessed as the best branch in the zone for 3 times in the product up selling category.
Made significant contribution to become first branch to achieve the distribution footprint as per norms.
Twice rated as Super Star for outperforming on key parameters
Successfully ensured best practice replication and functional core competency enhancement.
As Senior Specialist- Sales, supervised distribution management & engaged in channel sales for devices as per the specified Key Performance Matrices-
Contributions:
In recognition for outstanding performance felicitated with the Sales Champ Award.
Successfully overseen distribution expansion project for the circle.
Achieved highest growth rate in data sales in the distribution team.
Initiated robust steps that resulted in highest customer acquisition and revenue generation for the circle.
As Channel Manager, steered GSM & CDMA device sales as well as post paid, WLL & PCO sales as per the defined Key Performance Indices-
Contributions:
Strengthened channel sales & distribution management in the cluster
Spearheaded efforts in customer acquisition and revenue generation
Played pivotal role in driving highest acquisitions and revenue contribution in the new town segment of the cluster.
Made noteworthy contribution by appointing highest number of distributors on per covered population basis.
Instrumental in contributing to the first Blackberry sales in the new town category.
Distinction of month on month growth in both GSM & CDMA business segments, the only area in the cluster to do so.
Ensured highest number of new town roll outs within the shortest time in the assigned circle
Selected for Key Contributor Award from the DGM, SBI on attaining highest volume in cross selling & corporate tie-ups
Software sales to clients
