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Saurabh Mitra

Sr. Operations Manager

Insync HealthCare Solutions. ( previously known as MDOL)

Location:
India
Education:
Higher diploma, Management
Experience:
24 years, 2 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  24 Years, 2 Months   

June 2013 To Present

Sr. Operations Manager

at Insync HealthCare Solutions. ( previously known as MDOL)
Location : India - Vadodara
InSync HealthCare Solutions LLC (Industry leading provider of electronic healthcare solutions) earlier Known as MD-Online. Reports directly to the Director RCM and responsible to develop, plan, organize and implement current and future strategies to bill customers, process payments, minimize bad debt, improve cash flow and manage the overall health of the company’s receivables. This position works with the practice business offices on revenue cycle performance to meet short term strategic goals and provide analytical analysis and create written guidelines, policies, and procedures in accordance with implementation of all work processes as a result of thorough analysis.

Key Job Responsibility:-
• Develops strategic plans and programs for the Revenue Cycle team and ensures that goals and objectives of the team are properly defined and clearly established.
• Develops policies, guidelines, and implementing procedures and ensures consistent company-wide implementation.
• Develops budgetary plans, programs, and guidelines to ensure the team’s strict adherence with financial guidelines and requirements.
• Ensures that operating expenses are well within the prescribed limits of budget plans and fiscal guidelines.
• Provides projections and reports as required, for development and management of budget; produce and analyze monthly reports that assist in the monthly forecast process.
June 2013 To Present

Sr. Operations Manager

at InSync Healthcare Solutions,LLC
Location : India - Vadodara
InSync HealthCare Solutions LLC (Industry leading provider of electronic healthcare solutions) earlier Known as MD-Online. Reports directly to the Director RCM and responsible to develop, plan, organize and implement current and future strategies to bill customers, process payments, minimize bad debt, improve cash flow and manage the overall health of the company’s receivables. This position works with the practice business offices on revenue cycle performance to meet short term strategic goals and provide analytical analysis and create written guidelines, policies, and procedures in accordance with implementation of all work processes as a result of thorough analysis.

Key Job Responsibility:-
• Develops strategic plans and programs for the Revenue Cycle team and ensures that goals and objectives of the team are properly defined and clearly established.
• Develops policies, guidelines, and implementing procedures and ensures consistent company-wide implementation.
• Develops budgetary plans, programs, and guidelines to ensure the team’s strict adherence with financial guidelines and requirements.
• Ensures that operating expenses are well within the prescribed limits of budget plans and fiscal guidelines.
• Provides projections and reports as required, for development and management of budget; produce and analyze monthly reports that assist in the monthly forecast process.
March 2013 To May 2013

Manager-Customer Care

at Gandhi Automations Pvt. Ltd
Location : India - Mumbai
Handle a Team on Back Office CCRs and Onsite Engineers and catered to customers Post Sales Queries, AMC questions, renewals and Installation and handling on equipment given to the clients, Since 1996 Gandhi Automation Pvt Ltd has held a lead position in manufacturing as well as exporting, distributing and installing Entrance Automation Systems and Loading Bay Equipment that are problem free and easy to operate.Gandhi Automation specializes in designing, manufacturing and installing customized products conforming to the highest safety standards complemented with reliability and energy efficiency.
August 2003 To February 2013

Group Leader

at Wipro Ltd.
Location : India - Mumbai
Responsible for managing a Team of 56 Engineers doing Voice Support for a High end Microsoft Process, across physical locations and ensuring all processes runs smoothly.
January 2000 To July 2003

Network Administrator

at CIStems Software Ltd.
Location : India - Jaipur
Responsible for maintaining and installing computer networks based around Microsoft Server Technologies. Working as part of a team and operating in a fast paced, changing and challenging 24x7 environment.

Education

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April 2012

Higher diploma, Management

at XLRI Jamshedpur
Location : India - Vadodara
Grade: 78 out of 100
NA
June 1997

Bachelor's degree, Science

at Rajasthan University
Location : India - Jaipur
Grade: 57 out of 100

التخصصات والمهارات

Networking

Six Sigma Black Belt

إدارة علاقات العملاء

التحليل

تحسين العمليات التجارية

تسليم الخدمات

اتصالات إدارة التغيير

Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Hindi

Expert

Bengali

Intermediate

Training and Certifications

ITIL V3 ( Training )

Exin Netherland
May 2012 (40 hours)

Six Sigma Black Belt ( Training )

Simplylearn
February 2014

HIPAA Business Associate and Security ( Certificate )

Issued in: September 2016

Strategic Leadership ( Certificate )

Issued in: January 2017

Social Media Analytics and Cloud ( Certificate )

Issued in: August 2016

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Cricket

Represented Rajasthan in U-19 and Ranji Trophy.

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