Assistant Vice President
Tata Sons
Total years of experience :29 years, 5 Months
# Currently leading a Tata Group multi-industry and multi-geography Business Performance Improvement program (Tata Business Excellence Model) involving 300+ CxOs, CEOs & Members of the Board across 50+ companies
# Managing relationships with CEOs and multiple C-suite leaders of 50+ companies for successfully deploying the Tata Business Excellence Model as part of a Tata Sons’ performance improvement, investment assurance and brand protection program.
# Led design, development and deployment of a business performance improvement platform for 600000+ employees of the Tata Group. Stakeholder satisfaction with the platform has constantly been >85%
# Played a key role in managing a turnaround program for a large retailer by revamping Product Development, Supply Chain & measurement systems leading to a 3X rise in operating profits
# Played a pivotal role, as a core member of the Strategy Team, in successful development and deployment of short and long-term strategy for a large Indian retailer
# Evaluated options for mergers and buyouts of startups in the space of online retail and facilitated deployment of the eCommerce strategy
# Revamped a pan-India Franchise Management plan leading to significant growth of footprint and revenue through expansion in Tier 2 and 3 cities
# Developed an Enterprise Risk Management plan and a process for tracking and mitigating risks
# Managed multiple relationships and improved share of business in IT services with multiple Fortune 500 clients across BFSI, Technology, Retail and Life Sciences in India, USA, EMEA and APAC regions
# Developed a go-to-market strategy to transform a technical communication cost-center into a consulting business unit for North America, Europe, APAC, Middle East and India
# Played a key role in the pre-sales team for wining multiple large-scale, global IT outsourcing deals for existing and new clients. Developed Created and deployed a proposal development platform to cut down RFP response time by more than 25%
# Led a multi-location team to design, develop and deploy a digital solution to improve underwriting and reinsurance processes for a Global Insurance Major. This resulted in significant improvement in policy issuance time and partner satisfaction
# Worked in Tokyo, Japan, to develop and deliver a B2B Ecommerce platform for a global logistics major. This involved mapping of the entire SCM value chain, gathering requirements and coordinating with the software development team to deliver the solution. Managed an offshore team for the project
# Played a key role in developing, deploying and improving processes for the organization leading to its ISO 9001 and SEI CMM Level 3 certifications
# Developed and managed the entire ISO 9001 and SEI-CMM compliant QMS Documentation, measurement systems and metrics dashboards. Won an organizational award for my role
Wrote cover features and opinion pieces; ran a regular column on Internet and technology for children.
Wrote a weekly column on science and technology and handled Science & IT pages of the newspaper.
, Did my Capstone Project on Online Retailing in India.
