Sayda MADHKOR

### A. Grant & Resource Mobilization

* **Grant & Financial Lifecycle Management:** Managed high-value donor grants (e.g., ECHO, BHA, Pool Fund), overseeing budget planning, expenditure tracking, award creation, and biennium PO closures across implementing partners.
* **Resource Mobilization:** Developed funding proposals, concept notes, and narrative/financial reports to secure predictable financing and ensure continuous Health Cluster operations.
* **Risk & Work Plan Management:** Maintained the comprehensive Work Plan and Risk Register to proactively identify and mitigate operational risks throughout the Program Management cycle.

### B. Strategic Support & External Relations

* **Stakeholder Representation:** Prepared talking points, briefing materials, and official correspondence for Health Cluster Coordinators to support meetings with donors, government officials, and partners.
* **Strategic Guidance & Reporting:** Drafted information notes, position papers, and policy updates for the Global Health Cluster to advance strategic objectives and advocate for critical needs.
* **Communications:** Collaborated with the WCO Communications Unit to enhance cluster visibility, public image, and alignment with established health policies.

### C. Coordination & Information Management

* **Subnational Hub Coordination:** Liaised with subnational coordinators across **eight hubs** to synthesize operational updates, draft situation reports, and escalate critical issues to the National Coordinator.
* **Information Products & ReliefWeb Publishing:** Spearheaded the development, quality control, and final upload of SitReps, monthly bulletins, quarterly indicator reports, and annual reports to **ReliefWe for global visibility on the Yemen health crisis.
* **Information Flow & Follow-Up:** Streamlined priority information flow for leadership, analyzing technical documentation and tracking action points across program team leads.

### D. Field Mission & Program Support

* **Mission Execution & Tracking:** Supported the National Health Cluster Coordinator on field missions, managing logistics, meeting documentation, mission report drafting, and cross-departmental follow-up.

### E. Operations, HR, & Safeguarding

* **Administrative & Financial Operations:** Served as the primary focal point for administrative, procurement, inventory, and financial workflows in full compliance with WHO guidelines.
* **Human Resource Management:** Oversaw end-to-end HR functions, including recruitment, onboarding, leave management, workload distribution, and performance tracking.
**Safeguarding (PSEA/PRSEAH):** Acted as the PRSEAH Focal Point, conducting Protection from Sexual Exploitation and Abuse (PSEA) training workshops and operationalizing safety measures.

A.program Strategy & Design
• Directed comprehensive needs assessments, integrating KAP surveys and technical
evaluations, to strategically define and develop evidence-based, large-scale WASH
programs.
• Developed and refined program design and implementation strategies for complex
WASH interventions (water systems, sanitation, and hygiene), ensuring alignment
with organizational goals and donor mandates.
• Authored high-quality project proposals, detailed implementation plans, and technical
documents (including BoQs and engineering designs), directly contributing to
securing critical program funding.
B. Program Management & Financial Oversight
• Managed and oversaw the end-to-end implementation of multiple WASH projects,
ensuring all activities met established quality standards (e.g., Sphere), timelines, and
remained within budgetary and financial compliance.
• Acted as the official Focal Point for the KSR Project, managing proposal cycles,
detailed implementation plans, and ensuring the smooth operational workflow.
• Facilitated financial management and oversight for major initiatives (e.g., KSR and
German-funded projects), ensuring judicious resource allocation and meticulous
expenditure tracking.
C. Coordination, Partnership, & Integration
• Served as the key liaison and primary representative to local government authorities,
cluster coordination bodies, partner NGOs, and UN agencies, successfully securing
necessary approvals and avoiding programmatic duplication.
• Led stakeholder engagement and mobilization efforts, including the establishment and
technical training of WASH Committees/Water User Groups, ensuring community
ownership and long-term sustainability.
• Championed the integration of WASH activities with other crucial sectors (Health,
Nutrition, Education) to maximize program impact and achieve holistic community
outcomes.
D. Monitoring, Evaluation, & Reporting (Revised Focus)
• Managed the comprehensive reporting cycle, overseeing the collection, rigorous
verification, and in-depth analysis of program performance data to inform executive
and strategic decision-making.
• Prepared and presented accurate, analytical, and high-quality progress reports
(weekly, monthly, and quarterly) tailored specifically for senior management, donors,
and external stakeholders.
• Ensured reporting compliance with all donor requirements and organizational
standards, effectively translating complex technical data into clear, actionable
narratives on program impact and achievements.
• Established and utilized robust M&E systems (e.g., mWater, GIS) to track progress
against key performance indicators, proactively identifying and reporting on
deviations or risks to project timelines.

A. Human Resources Management:
• Created and maintained an employee handbook and other HR documents, ensuring
compliance with company policies and legal requirements.
• Developed and maintained HR databases and records, ensuring data accuracy and
privacy standards were met (important in any context, including Yemen).
• Developed and implemented effective policies and procedures for HR functions,
streamlining processes and ensuring consistency.
• Assisted with recruiting and onboarding processes, including conducting interviews
and completing background checks, securing qualified talent for the organization
(critical for operational continuity in Yemen).
• Monitored staff attendance and ensured that all staff time sheets are submitted and
filed on time, maintaining accurate work hour records (essential for compliance and
payroll).
B. Administrative & Operational Support:
• Organized and managed multiple calendars, prioritizing and responding to emails and
scheduling meetings, keeping everyone organized and informed.
• Created and distributed weekly operational updates to keep employees informed of
changes and progress, fostering transparency and communication (especially
important in a dynamic environment).
• Provided administrative support to multiple departments, including scheduling,
coordinating meetings and events, and taking minutes, ensuring smooth departmental
operations.
• Greeted and assisted visitors, providing a welcoming and professional environment,
and making a positive first impression.
• Prepared for duty and personal traveling including hotel and flight booking, managing
logistics efficiently (considering potential travel complexities in the region).
• Prepared and submitted expense reports in a timely manner, demonstrating financial
responsibility and adherence to deadlines.

A. Administrative Support:
• Provided administrative support to multiple departments, including scheduling,
coordinating meetings and events, and taking minutes, ensuring smooth departmental
operations.
• Developed and maintained an up-to-date database of contacts and vendors, ensuring
accurate and timely communication for smooth collaboration.
B. Data Management & Automation:
• Developed macros to automate data entry and reduce time spent on manual data entry,
enhancing efficiency, and reducing human error.
• Transfer data from paper formats into computer files or database systems using
keyboards, data recorders or optical scanners.
• Type in data provided directly from the field.
• Create spreadsheets with large numbers of figures without mistakes.
• Verify data by comparing it to source documents.
• Update existing data.
• Retrieve data from the database or electronic files as requested.
• Perform regular backups to ensure data preservation.
C. Financial Reporting & Collaboration:
• Collaborated with accounting and finance teams to create monthly and quarterly
financial reports, providing accurate and timely financial data for informed decision
making.