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sayed askar, Coordinator-  Customer service & Sales, Export and Import operation

sayed askar

Coordinator- Customer service & Sales, Export and Import operation·QATAR NAVIGATION (MILAHA)

United Arab Emirates

Master's degree, MBA Logistics, Shipping, Port and Supply Chain Management

Work experience

Total years of experience: 18 years, 1 months

Coordinator- Customer service & Sales, Export and Import operation

April 2016 - Present

QATAR NAVIGATION (MILAHA)

Dubai, United Arab Emirates

April 2016 - Present

Company industry:
Shipping
Job role:
Logistics and Transportation

Coordinator Logistics, Export & Import operation customer service and Procurement

January 2013 - February 2016

Modern FreightCompany

Dubai, United Arab Emirates

January 2013 - February 2016

• Coordinate with Dubai Customs, Shipping Lines, transporters and customers.
• Schedule and prepare timely mannered plan for all inbound and outbound shipments.
• Managing logistics operations involving coordinating with Freight forwarders, shipping lines, clearing agents and other external agencies.
• Negotiating with shipping companies and Freight Forwarders for getting best freight rate.
• Managing Import-export files and maintains an efficient data Base.
• Communicate with concern departments on ETA the shipments.
• Administer and execute shipping documents, custom clearance, delivery, inspection and storage and any related documents. Provide in a timely manner all shipping documents to Finance Department to prepare the invoices.
• Appointing shipping and transport agents and follow up and ensure dispatch and delivery is carried out according to the agreed schedule. Follow up and address issues related to shipments and logistics. Prepare weekly/monthly reports on expected shipments, logistics matters and submitted it to the management.
• Coordinate with Dubai Municipality for dangerous cargo approval.
• Coordinate with Dubai Chamber for Certificate of Origin, Dubai Police protective system for DG
• Receives request for quotations, service enquiries and changes, adjustments and cancellations, direct from customers and agents. Prepares paperwork (e.g. ports and customs, freight related documents, etc.) to issue debit and credit notes, as appropriate
• Follow up shipments and documents with the freight Port Authority and shipping lines.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Terminal Operation Analyst

April 2009 - January 2013

Dubai Port World

Dubai, United Arab Emirates

April 2009 - January 2013

• Analyze reports to summarize and interpret current and projected positions
• Preparing Daily Report, shift reports, Equipment report, Vessel Operations reports, Crane Productivity, supervisor’s performance reports etc. and reporting to Directors, Senior Managers
• Preparing the staff performance report and reviewing and cross check all VOR with CTMS updates Berthing Time/date, Commencing time/date, sailing time/date and total moves including hatch lids and ensure all information in CTMS are match with reports.
• Consolidate reports receive from respective operations department and prepare presentations, graphs/ charts out of these reports for review of the management
• Preparing the weekly monthly Presentations on shipping statistics for management meetings
• Preparation of monthly vessel/ crane productivity and statistics reports submission to management
• Observe vessel planning strategy and procedures defined by the management
• Submission of daily reports to the management and other special projects.

Company industry:
Public Administration
Job role:
Logistics and Transportation

Assistant Manager (Administration & Operations)

April 2008 - August 2009

WSP of ITC Limited

Bengaluru, India

April 2008 - August 2009

Assistant Manager (Administration & Operations) WSP of ITC Limited, Bangalore, India
ITC ranks among India's '10 Most Valuable (Company) Brands', in a study conducted by Brand Finance and published by the Economic Times.
• Reporting to Director, reports to Daily/ Weekly & Monthly to the management
• Responsible for staff scheduling including work assignments, shift rotations, training, breaks, overtime assignment, back-up for absentees, etc
• Responsible for financial analysis and performance measurement of the company.
• Play an important role in preparing the monthly/annual budget.

Company industry:
FMCG
Job role:
Logistics and Transportation

Education

Farook College, University of Calicut

March 2008

March 2008

Master's degree, MBA Logistics, Shipping, Port and Supply Chain Management

India

GPA (percentage): 70%

GPA (percentage): 70%

Professional Education Qualification ✓ MBA (Marketing & Finance) Farook College, University of Calicut Kerala, India.

Calicut University

April 2006

April 2006

Bachelor's degree, Office & Finance Management

India

✓ Diploma in Office & Finance Management

University of Kannur

January 2006

January 2006

Bachelor's degree, Business Management

India

GPA (percentage): 97%

GPA (percentage): 97%

✓ BBM (Bachelor of Business Management) University of Kannur (2003-2006) ✓ Shipping & Port Management, Supply Chain Management and Retailing ✓ Export & Import Ahmedabad Management Association (AMA) Govt. of Gujarat Govt. of India

Skills

Operation
Expert
Operation
Expert
Administrative Support
Expert
Administrative Support
Expert
Logistics Management
Expert
Logistics Management
Expert
Finance Operations
Expert
Finance Operations
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Customs clearance
Expert
Customs clearance
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Import and export
Expert
Import and export
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
Logistics
Expert
Logistics
Expert
Customer Service
Expert
Customer Service
Expert
Operation
Expert
Operation
Expert
Administrative Support
Expert
Administrative Support
Expert
Logistics Management
Expert
Logistics Management
Expert
Finance Operations
Expert
Finance Operations
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

English
Expert
Hindi
Expert
Urdu
Expert
Arabic
Intermediate

Training and Certifications

Certifications
Career Excellence and Career Advancement
AMA Govt. of India
Aug 2006 - Oct 2007
Shipping, Logistics and Port Management
Mar 2008
Certified in Supply Chain Professional (CSCP)
May 2014
Quality, Health, Safety and Environment (QHSE) Awareness Program
May 2015
Certified in Customer Service Excellence
Jun 2014
Certified in Import and Export
May 2007

Training
Quality, Health and Safety Environment (QHSE)
Modern Freight Company, Jebel Ali Free zone, Dubai
Apr 2014
First Aider
Jebel Ali Free zone (JAFZA) Dubai
Feb 2016
Fire Warden
Modern Freight Company, Jebel Ali Free zone, Dubai
Feb 2016