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sayed sabahuddin, customer relation manager

sayed sabahuddin

customer relation manager·Landmark Arabia co,.

India

Bachelor's degree, POST GRADUATE DIPLOMA IN MARKETING MANAGEMENT

Work experience

Total years of experience: 17 years, 2 months

customer relation manager

September 2004 - September 2018

Landmark Arabia co,.

Jeddah, Saudi Arabia

September 2004 - September 2018

 Building relationship with customers and potential customers for creating and maintaining a loyal customer base.
 Keeping the customer up to date on product and services to maintain relationship.
 Scheduling of deliveries to the customers. Fully conversant with GDMS (Global delivery management system) Software .
Stock Transfer from warehouse and different branches.
o Interpretation of sales data on daily, monthly &YTD basis.
o Attending customer s complaints and providing solutions, after sales services.
o Daily staff briefing and duty allotments.
o Keeping track of market trend and competitors activities.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

SALES REPRESENTATIVE

July 2001 - July 2004

A.K.Y.Munshi Est, Jeddah ,K.S.A.

Jeddah, Saudi Arabia

July 2001 - July 2004

o Sales & distribution of stationary, computer accessories, office automation equipments in Jeddah area with targeted growth.
o Procurement of product from the market.
o Supervising credit and collection activities.
o Price negotiations, handling customer complaints and after sales service

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Education

ALIGARH MUSLIM UNIVERSITY

July 1993

July 1993

Bachelor's degree, POST GRADUATE DIPLOMA IN MARKETING MANAGEMENT

India

o Scheduling of deliveries to the customers. o Stock Transfer from warehouse and different branches. Fully conversant with BRIO software. o Interpretation of sales data on daily ,monthly &YTD basis. o Attending customer s complaints and providing solutions ,after sales services. o Daily staff briefing and duty allotments. o Keeping track of market trend and competitors activities.

Skills

Marketing
Expert
Marketing
Expert
Interpretation
Expert
Interpretation
Expert
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Marketing Management
Expert
Marketing Management
Expert
Business development,customer relationship,team work.
Intermediate
Business development,customer relationship,team work.
Intermediate
Marketing
Expert
Marketing
Expert
Interpretation
Expert
Interpretation
Expert
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Marketing Management
Expert
Marketing Management
Expert

Languages

English
Intermediate