Scott Lancaster, Senior Corporate Facilities Consultant

Scott Lancaster

Senior Corporate Facilities Consultant

NEOM

Location
Saudi Arabia
Education
High school or equivalent, Cert Applied Facilities Management
Experience
12 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :12 years, 7 Months

Senior Corporate Facilities Consultant at NEOM
  • Saudi Arabia - Tabouk
  • My current job since March 2020

Develop and deliver strategies for the newly formed Corporate Facilities functions.
• Develop analytical dashboard for board submissions, on a monthly basis.
• Strategic development and implementation of the mobilisation of circa 700 staff to base camp.
• Acquisition, remediation, and disposal of leased office space.
• Acquisition and disposal of office assets.
• Development of RFP/ITT’s and evaluation of tenders pertaining to future expansion projects.
• Development of the mobilization and transition planning across 28 new office buildings.
• Develop and define policies and procedures to control and improve operational efficiencies.
• Develop the 5-year budget and phased headcount provision planning.
• Establish, define and provide rigorous rational and justification for the budget for new HQ internal fit out circa 185 million SAR.
• Design and implement refurbishment programs to existing office buildings.
• Continuous improvement through technology and innovation for the health and well-being and operational effectiveness of both the client and employee environment.
• Operational oversight of third-party Facilities Management service providers.

at Interserve
  • Saudi Arabia
  • January 2018 to December 2018

Operational Management
• Project Management
• Facilities management
• Contract Management
• Supply Chain Management
• Budgeting & Cost Control
• Strategic planning
• Service delivery
• Stakeholder engagement
• TeamLeadership
• Process improvement
• Resource Optimization
• Infuses organizationalvalues
• Analytical
• Effective communicator

Head of Operations at Interserve
  • Saudi Arabia
  • July 2017 to December 2017

• Head up the Operational requirements and TFM delivery teams to five International technical Colleges across
Saudi Arabia, one of which in partnershipwith Saudi Aramco.
• Responsible for the development of the operational talent pool by optimising the skills of the existing team,
in partnership with our internal recruitment teams to attract the very best external talent, in line with the
agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is
recognized
• Motivate, lead and effectively performance manage Operations Managers to ensure delivery of overall
targets andbusiness plan.
• Control and monitor seven accommodation blocks across Saudi Arabia.
• Setting and reviewing quality performance standards.
• Budget forecasting, management, setting and control. Implementing cost improvement programs to reduce
operational expenditure by 15%.
• Translating thecompany's strategic plans intodefined operational plans.
• Defining performancemanagement KPI's to monitor operational success against objectives.
• Reporting to the board on operation activities towards business goals.
• Restructuring business activities toincrease speedand efficiency.
• Commercialawareness withaneye for seeing business improvement opportunities.
• Excellent stakeholder management skills and an ability to communicate complex business ideas.
• Developed a communication and engagement model to ensure all teams understandthe performance of the
business, sothey understand theneeds of their teams.
• Project management of staffaccommodation refurbishment, 56 apartments
• Mobilization and strategic deliveryof 500 femalestudents into male college environment.

Senior Operations Manager at Interserve
  • United Arab Emirates
  • January 2017 to June 2017
Lead Facilities Manager at Dorset County Hospital Foundation Trust, NHS
  • June 2016 to January 2017

Delivery of safe, efficient and effective Facilities Management services across theTrust.
• Accountable for the operational delivery of Transport services (including car parking), Catering, Portering,
Housekeeping, Security, Post and Courier services, Linen and laundry services, Waste Management,
Reception, Switchboard and Accommodation.
• Effective coordination, management and strategic and tactical delivery of services of the Facilities
Department including developing and managing resources to support a reliable customer orientated
service.
• Facilities Management policy development and the implementation of relevant legislativerequirements.
• Operating £6 million budget annually while creating ongoing cost improvement programs.
• Identify and anticipate changing demands on the service, developing and implementing plans to meet them
and leading in the change management process.
• Support the Head of Estates and Facilities in reviewing the Facilities Management function, to create and
implement a programof re-organisationthat will deliver improved patient focused services.
• Prepare and maintain complex facilities management records relevant to the Trust and NHS to enable the
efficient running of the facilities services and for the production of information necessary to complete
statutory and internal performance returns. To interpret and explain complex benchmarking of facilities
services.
• Continually review, develop, implement and manage systems, which ensure compliance with NHS facilities
management mandatory requirements, statutory Health and Safety, Environmental Legislation and Sterile
Service Requirements.
• Owner of the Trust information submissions for Facilities matters including, but not limited to, ERIC data
submissions, PEAT / PLACE submissions, and CQC inspections.
Study sabbatical Jan 2016 - May 2016
• InternationalNEBOSH certificate

at Al Atheer Aviation Compound
  • Saudi Arabia
  • December 2014 to December 2015
Operations/ Facilities Manager
  • Saudi Arabia
  • March 2010 to November 2014

GeneralManager
• Spearhead day to day administrative aspects related to development and functioning of the new Private
Aviation Compound and all facilities, landscaping, estates services, grounds maintenance, waste
management, restaurant, reception/front desk, and security. Plus a 15000 square metre commercial office
space. Owned by the GeneralIntelligence Presidency. (Government body).
• Design and project manage construction / project planning, of new staff accommodation, coffee shop,
reception office building and landscapedareas.
• Internaland externalstakeholder management.
• Conducting tender and contract negotiations with sub-contractors, defining, implementing and overseeing all
contract SLA's
• Prepare reports on contract defects and any liabilities, for fortnightly Ops meetings and monthly Board
meetings
• Conducting leasecontract negotiations withPrivate aviationcompanies.
• Implement reactive and planned maintenanceschedules and reports.
• Oversee daily facilities operations and large multi-national facilities staff of varying technical abilities, to
ensure operational readiness for all facilities and estates for this five star environment.
• Ensure compliance to safety & security parameters as detailed by the GIP, pertaining to day to day business
operations
• Define/ implement S.O.P.'s, budgetary forecast, capital expenditure requirements and manpower
requirements to optimize resource utilization/ enhance operationalefficiency
• Set up KPIs, operational work plans for technical staff based on business as well as operational requirements
Arabian Homes (Luxury Expatriate living

Education

High school or equivalent, Cert Applied Facilities Management
  • at Merit Liverpool John Moores University
  • February 2021

courses: BIFMLevel 7 Extended Diploma, Facilities Management IWFM

High school or equivalent, Cert Applied Facilities Management
  • at NEBOSH Internationalcertificate BritishSafety Council
  • February 2021

courses: Electricalinstallationand Engineering level 1,2and 3 City& Guilds Certifiedmember of theInstituteof Workplace and Facilities Management IWFM

Specialties & Skills

Operational Excellence
Executive Reporting
Budget Analysis
Resource Management
Contract Negotiation
BUDGETING
CONTRACT MANAGEMENT
MICROSOFT OFFICE
RECEPTIONIST
ADMINISTRATION
BUSINESS OPERATIONS
DELIVERY
FACILITIES MANAGEMENT