Project Manager IT
SATV
Total years of experience :11 years, 0 Months
Rendering PC support for at least 100-150 users & collaborating with vendors, corporate helpdesks to troubleshoot recurring issues
Independently managing the configuration of:
o Security systems with all IP Phone, IPPABX, FXO, FXS, DVR, NVR, XVR, IP Camera, CCTV, Camera, Attendance Devices & so on
o Internal Server services like Active Directory, Backup Server, File Server, Print Server, Terminal Server, VPN, VLAN, FTP Server, Proxy Server, Mail Server, IP Phone Server, Doman Controller, DNS, and DHCP
Steering the set-up, configuration, troubleshooting & supervision of DVR, NVR, CC/IP Camera, MikroTik, Cisco, Other Brand Router, Switch, Access Point, AP controller, POE switch, network printer, Android Apps, and other necessary tools/software
Monitoring Domain Controller, Applications Servers, Computer Security, Bandwidth and Network
Devising and formulating documentation strategy of Infrastructure for accurate data documentation & maintenance
Working with vendors, extending business, providing technology direction & strategy to the team
Managing the installation, commissioning, maintenance, modification & troubleshooting of systems & networks
Supervising installation, upgradation, and integration of hardware and software systems; managing installation of printers, drivers, various software and front-end tools
Spearheading resource planning, SOW, technical direction, effort estimation, tracking, risk management, out of scope items and submit the same to clients for sign-off and then initiating the project
Administering complete portfolio of projects including budgeting, planning and execution
Facilitating end-to-end delivery of the project, meeting internal and external objectives:
o Estimation, risk, scope, time, resource, quality and change management, Value-adds
o Continuous process & productivity improvement and Expectation management of team
Leading the project kick-off meetings and initiating the development phase of the project
Documenting weekly status reports and presenting the same to client management team in order to facilitate decision-making
Company Location : Road # 41, House # 46, Gulshan 2, Dhaka, Bangladesh
Department: MIS & IT
Duties/Responsibilities:
• Good skill and knowledge on outlook, mail system, switch, router, IT networking, IT security, DNS &
DHCP
• Operation and Maintenance of whole MIS and Reporting.
• Communication Channel buildup
• CCTV System (IP Camera), Attendance machine configure & maintenance.
• Company user's mail configure in Microsoft outlook, Windows Live mail.
• Overseeing all technical support and troubleshooting activities related to Network printers, LaserJet
printers, photocopy machines, scanners, CCTV cameras, Access Control Devices, Multimedia Projectors,
etc.
• Operation and Maintenance of Payroll, Inventory, ERP & Tally Software.
• Identifying and acting on opportunities to improve and update software and systems
• Developing and implementing IT policy and best practice guides for the organization
• Managing and reporting on allocation of IT budget
• Providing direction for IT team members
Multinational Advertising Agency)
Company Location: Plot-15, Block-A, Bashundhara Main Road, Dhaka-1229.
Department: IT
Duties/Responsibilities:
• Oversee and manage all aspects of ICT project phases including proactive management of project risks
and issues;
• Coordinating internal resources and vendors for the flawless execution of projects
• Ensuring that all projects are delivered on-time, within scope and within budget
• Work diligently to ensure that project deliverables match agreed-upon schedule, scope and cost
dimensions;
• Draft and revise business cases, project plans, statements of works and vendor provided artifacts,
highlighting potential issues and dependencies and recommend ways for ensuring success;
• Prepare presentation and briefing material, status reports for the Fund's internal customer divisions,
the Senior Management Team and other stakeholder groups;
• Ensure that systems requirements analysis provides sufficient formality and records for effectively
communicating, coordinating, executing and quality assuring tasks between many onsite and offsite
contributors;
• Perform additional tasks as assigned by the Manager, Enterprise ICT Management Office.
• Use project management software to develop project schedules, budget, plan, and allocate resources
according to deadlines.
Pre-Opening infrastructure planning & designing.)
Company Location: Plot 1B, Road 1, Sector 1, Uttara.
Department: IT
Duties/Responsibilities:
• Developing and improve IT standards and services to support Company's regular work and activities.
• Good skill and knowledge on outlook, mail system, switch, router, IT networking, IT security, DNS &
DHCP.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Responsible for handling network configuration, networking equipment, server applications, database
backup, buyer software, operating system, driver software, application software, email with backup
system etc.
• CCTV System (IP Camera), Attendance machine configure & maintenance.
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• Operation and Maintenance of Payroll, Inventory, ERP & Tally Software.
• Setting up different ERP modules and able to work with 3rd parties during developments.
• Maintain proper documentation for updating inventory of all hardware and IT products and
information.
• Ensure all backups are completed as per documented processes.
• Ensure setting up and configuring new laptops and desktops.
• Ensure Installing authorized software to laptops and desktops.
• Company user mail configure in Microsoft outlook.
• Setting up email accounts for new users.
• Communicates with vendors for technical support and program updates as needed to resolve.
• Analyze and resolve technical problems for established networks.
• Provide network documentation, training and guidance to computing system clients and programmers.
• Serve as technical specialist in network problems and emergencies.
• Record & Maintain hardware inventories.
• Provide computer orientation to new company staff.
• Other special IT related jobs as and when assigned by the management.
