General Manager HR & Admin
Pak Oasis
Total years of experience :17 years, 7 Months
• Directly reporting to the Group Chief Operating Officer
• Managing HR staff
• Acting as the face of HR for the company
• Developing strategies by identifying HR issues; contributing information, analysis, and recommendations to organization strategic goals and objectives; ensuring that they are in line with organizational objectives.
• Implementing HR strategies by establishing department accountabilities, for instance, recruitment and selection, compensation, benefits, training and development, record keeping, safety and health, succession planning, employee relations and retention.
• Managing human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff.
• Planning, monitoring, appraising, and reviewing staff job contributions
• Supporting management by providing human resources advice and counseling, guiding management and employee actions by researching, developing, writing, and updating policies and procedures, communicating and enforcing the same.
• Conducting and analyzing exit interviews
• Acting as an advocate for both the organisation and the employees.
• Responsible for senior level decision making and both day to day management and strategic direction of the organization
• Developing and implementing an annual agenda for HR strategy in line with the business plan. Ensure HR plans support the needs of the business
• Providing information and reports on data such as staff turnover, references, cost per hire, training hours per person, etc.
• Providing advices on and administer maternity and casual leave cases.
• Conducting training needs analysis
• Ensuring all staff receive appraisals in accordance with company policy and monitor probationary periods
• Ensuring all Job Analysis are kept up to date, create new Job Description as and when necessary
• Deal with any performance or grievance issues
• Ensure payroll is completed accurately and to deadline
• Formulating with best practice redundancy processes and experienced in coaching managers through this and leading where necessary.
• Other duties as necessary and related
Events:
• Managing staff responsible for event coordination activities
• Recruiting event assistants and coordinators for various events
• Coordinating details of events such as conferences, weddings, birthdays, anniversaries, charity events, sales meetings, business meetings, employee appreciation events and exhibitions
• Hiring, training, and educating staff on proper event procedures
• Calculating budgets and adjusting when necessary
• Booking venues and negotiating rates
• Preparing invites
• Promoting the events where necessary
• Defining company brand through events
• Ensure staff is adequately prepared for event.
• Setting up booths, flowers, decorations, and other event decor
• Planning menus, order food, and hire chefs or caterers
• Researching markets to identify opportunities for events
• producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)
• Organizing facilities for car parking, traffic control, security, first aid, hospitality and the media
• Identifying and securing speakers or special guests
• Planning room layouts and the entertainment program, scheduling workshops and demonstrations
• Selling sponsorship/stand/exhibition space to potential exhibitors/partners
• Preparing delegate packs and papers
• Overseeing the dismantling and removal of the event and clearing the venue efficiently
Boutique and Tailoring:
• Assigning monthly boutique turnover
• Setting goals for all Sales Associates and motivating team on a daily basis
• Completing daily and monthly reporting to analyze business trends and needs
• Responsible for the overall training and development of sales associates and tailoring and reviewing their performance (coaching, and mentoring).
• Holding briefings to ensure consistent communication and information level upholding company’s customer service standards
• Proposes local events and advertising opportunities to the platform and develops external relationships to ensure maximum exposure
• Managing boutique stock, reviewing stock levels and analyzing product needs
• Representing the brand inside and outside of the boutique
• Assisting all staff members in providing the highest level of customer service
• Creating and managing events in the Boutique that will develop new clients, drive sales, and enhance Fuchsia’s presence in the market
• Making decisions on sales, service, employee, and operational issues as needed
• Handling recruitment and selection for the boutique
• Handling recruitment and selection for MENA and South Asia region
• Offering support the resources team
• Handling petty cash as and when required
• Responsible for keeping keys for office safe and for keeping cash and cheques in safe
• Following up, negotiating, liaising rent, viewing etc of new tenancies and renewals.
• Acting as the main cashier by reconciling with the Customer Services team and checking the cash desk for each
• Maintaining recruitment checklist
• Creating Purchase Orders in SAP
• Income Reconciliations
• Responsible for facilities, security and facilities of the premises.
• Providing support in updating Business Continuity Plan (BCP)
• Providing full support in all finance related matters
• Filing of staff personal records
• Maintaining and monitor annual leave and sick leave records for all country appointed staff in liaison with line managers
• Preparing offer letters, contracts, contract renewals, accompanying TACOS document
• Processing staff payment and allowances claims
• Developing, updating and implementing company policies and procedures
• Recruiting staff, this includes developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates
• Advising on pay and other remuneration issues, including promotion and benefits
• Undertaking regular salary reviews
• Administering payroll
• Maintaining records relating to staff
• Managing compulsory insurances and other HR reports as and when required
• Following up on procedures related to visa, passport, labour cards, medical etc
• Providing expert and professional advice on HR issues
• Providing day to day supervision and guidance to the HR Assistant
• Undertaking and managing the HR administration
• Ensuring that all HR records are held securely and up to date
• Providing all support services to the HR Department
• Recruitment advertising and liaising with outside contractors and recruitment agencies for both MENA and North African region.
• Preparing offer letters, employment contracts and end of service benefits
• Processing payroll
• Maintaining an accurate database and documentation of employees annual leave/maternity leave/absence’s/salary reviews and payment of professional association fees and dues
• Carrying out Job Analysis and Performance Appraisals
• Maintaining all personnel files for Colliers staff
• Booking travel arrangements and accommodation for new overseas staff
• Updating HR policies and procedures as per Labour Law
• Monitoring supplies and office equipment to ensure adequate levels and proper operation of machinery
• Taking responsibility for recruiting staff when required
• Handling all formalities for residence visa and labour requirements
• Maintaining complete confidentiality on all matters at all times
• Carrying out Exit Interviews
• Managing and delivery of immigration services for all the employees in the UAE
• Implementing the HRIS
• Other duties as required from time to time
• Providing all support services to the Valuations Team
• Providing assistance and preparation of Valuations documentation
• Office general administration, such as filing
• Updating the invoice sheet for the residential Valuations on a daily basis
• Maintaining an accurate database of valuations
• Updating the monthly income sheet on a daily basis
• Updating the monthly job sheet in the third week of every month Liaise with the Accountant if any queries
• Upon requests from the banks - Enter the details into the RFV request sheet and send the confirmation emails to the banks with the due date and Valuers details
• Liaising with the Accountant with the issuing of the invoices for Valuations
• Handling Office supplies
• Preparing Purchase Orders
• Handling incoming and outgoing documents
• Responsible for Hotel and Travel bookings for the employees and the Guests.
• Maintaining Employee Time sheet
• Liaising with other departments
• Carrying out Administrative duties
• Arranging for JAFZA Port passes
• Preparing Memorandums
Specialization: Business Administration and Human Resource Management Magna cum Laude