Senior Sales Executive
Creatures Oasis
Total years of experience :13 years, 8 Months
•Leading a team of sales representatives, providing coaching and
motivation to meet individual and team sales goals
•Growing relationships with major retailers like pet stores and
veterinary clinics to secure product listings and shelf space
•Developing pricing and promotion strategies to drive the adoption of
new products
•Attending trade shows, conferences, and industry events to expand the company's presence and network with potential clients.
•Providing exceptional customer service by promptly resolving customer issues, addressing complaints, and ensuring overall customer satisfaction.
•Collaborating with cross-functional teams, including customer service, logistics, and finance, to ensure smooth order processing, delivery, and payment procedures.
•Maintaining accurate and up-to-date sales records, including customer information, sales activities, and sales pipeline updates in CRM systems.
•Monitoring industry trends, competitor activities, and customer feedback to identify areas for improvement and adjust sales strategies accordingly.
• Conducting market research, cold calling, and networking with potential clients.
• Building and maintaining strong relationships with existing and prospective customers to understand their needs and provide appropriate product recommendations.
• Conducting product demonstrations and presentations to showcase the features and benefits of our products, addressing customer inquiries and objections effectively.
•Preparing and delivering persuasive sales proposals, negotiating terms, and closing deals to achieve or exceed assigned sales targets.
•Collaborating with the marketing team to develop and implement effective sales strategies, promotional campaigns, and pricing initiatives.
•Conduct market research, cold calling, and networking with potential clients.
•Building and maintaining strong relationships with existing and prospective customers to understand their needs and provide appropriate product recommendations.
•Conducting product demonstrations and presentations to showcase the features and benefits of our products, addressing customer inquiries and objections effectively.
•Achieving sales targets by breaking down the annual goal into quarterly, monthly, and weekly goals.
•Provide Excellent Customer Service by Communicating with the customer, greeting the customer, assessing needs, answering questions, and solving their problems.
•Demonstrating product knowledge and completing transactions.
•Knowledge of a cash register and the ability to handle customer transactions in cash, credit, or debit.
•Responsible for the Inventory weekly and monthly checking.
•Responsible for the pricing lists and the pricing tags.
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