Operations Manager
GODIEZ-Tunisia
مجموع سنوات الخبرة :14 years, 10 أشهر
• Production Management Human Capital Planning Workload Capacity
• Management Human Capital Management Workstation Optimization
• Interdepartmental Coordination (HR, Training, Quality, and Production)
• Production Management
• P&L: Profit and Loss Account
• TCO: Total Cost of Ownership
• Service Quality Process (SMQ)
• Workload Capacity Management
• Planning
• Developing, tracking, and analyzing KPIs (Key Performance Indicators)
• Identifying skills and workforce needs, incorporating a forward-looking vision
• Human Capital Management
• Production Management
• Contract Negotiation
• P&L: Profit and Loss Account
• TCO: Total Cost of Ownership
• Service Quality Process (SMQ)
• Workload Capacity Management
• Planning
• Developing, tracking, and analyzing KPIs (Key Performance Indicators)
• Identifying skills and workforce needs, incorporating a forward-looking vision
• Interdepartmental Coordination (HR, Training, Quality, and Production)
• Human Capital Management
SFR: Fixed, Mobile, Box
• Senior Team Leader (2008-2010): Managed team leaders and acted as a coordinator between production and training-quality departments.
• Team Leader (2006-2008): Managed a promo-line team and an Up-Selling team.
• Sales Agent (2005-2006): Direct sales and registration of fixed
telephone packages.
Marketing Hôtelier : Stratégies de marketing pour l'industrie hôtelière, branding, développement de produits et de services, recherche de marché, relations publiques, Gestion des Services Alimentaires et de Restauration : Planification des menus, gestion des coûts alimentaires, service à la clientèle, gestion des restaurants et des bars, etc. Gestion de l'Hébergement : Gestion des chambres, réservations et gestion des arrivées et des départs, contrôle des opérations d'accueil, gestion des installations d'hébergement, etc.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.