Bank Operator
Jp morgan Chase Bank
مجموع سنوات الخبرة :4 years, 10 أشهر
Demonstrate excellent communication skills while staying
engaged with our customers in an inbound call operation.
Identified issues, analysed information and provided solutions to
the customers.
Communicate with customers in a metrics-driven environment.
Navigate multiple web applications while demonstrating
resiliency and extreme adaptability in a fast-paced environment.
Take ownership of each customer interaction while treating them
with respect and responding with empathy while maintaining
privacy and security of the accounts.
Highlight and provide in-depth information of product details and
benefits.
Abide by all applicable regulatory and departmental practices
and procedures.
Provide customer service support for online and mobile banking.
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