Desktop support
Nityo infotech
مجموع سنوات الخبرة :9 years, 1 أشهر
Remedy tool for tracking all Problems related to hardware/software/networking issues.
•Providing supports to various projects and resolving all the trouble tickets on time and within SLA
•Provided technical support for hardware/software configurations and applications.
•Managing around 300 desktops in HCL Technology
•Creating and managing shared folders.
Troubleshoot Windows-XP, Windows 7 of TCP/IP connectivity problems on a daily basis
•Installation, Configuration and Troubleshoot Virtual Private Networks (VPN) at client systems. MS-Outlook configuration & Troubleshooting.
•Non-compliance for Windows 7
Helpline tool for tracking all Problems related to hardware/software/networking issues.
•Providing supports to various projects and resolving all the trouble tickets on time and within SLA
•Provided