Senthilanand M

Desktop support at Nityo infotech

• India - Chennai
• My current job since July 2016

Desktop support Engineer at Pyramid IT Consulting Pvt Ltd

• India - Chennai
• March 2016 to May 2016

Desktop support Engineer at Nebula Computers Pvt Ltd

• India
• September 2015 to February 2016

Desktop support Engineer at IMSI India Pvt Ltd

• India
• April 2015 to August 2015

Desktop Support Engineer at HCL Technologies

• India
• to

Remedy tool for tracking all Problems related to hardware/software/networking issues.
•Providing supports to various projects and resolving all the trouble tickets on time and within SLA
•Provided technical support for hardware/software configurations and applications.
•Managing around 300 desktops in HCL Technology
•Creating and managing shared folders.
Troubleshoot Windows-XP, Windows 7 of TCP/IP connectivity problems on a daily basis
•Installation, Configuration and Troubleshoot Virtual Private Networks (VPN) at client systems. MS-Outlook configuration & Troubleshooting.
•Non-compliance for Windows 7

technical support at Wipro Technologies

• India
• to

Helpline tool for tracking all Problems related to hardware/software/networking issues.
•Providing supports to various projects and resolving all the trouble tickets on time and within SLA
•Provided