Serge Abi Dib

• Implement and provide consulting projects to the customer
• Conduct DEMO seminars to Support sales team at pre-sales stage
• Requirements analysis and documentation
• Define testing scenarios, develop test scripts and support clients with the execution of test scripts
• Provide status and issue reports to the Project Manager on a regular basis
• Develop end-user documentation and training materials
• Identify functionality gaps and develop solutions to them
• Implementation and change management
• Interact with the technical project team members responsible for developing reports, interfaces, data conversion programs, and application extensions
• Solution review and user acceptance testing (UAT)
• Contribute in Project Plan Preparation
• Prepare Project Estimations for Project Owners at pre-sales stage
• Specialized in Sales/AR Modules(Sales Order processing/ Customer Rebates/ Sales Agreements/ Trade Agreements/ Supplementary Items)
• Designed an Add-on (Supplementary items & Basket Offers) in Sales & Marketing module on D365 FO covering all types of offers in the market

• Project technical Implementation team Management; supervision project ERP technical Consultants
• Managing junior developer's tasks and assure their deliverable on time
• Held meetings with clients for discovery & analysis the business & technical requirements
• Ensuring customers' satisfaction by making sure that solutions are properly developed, implemented and supported
• Development & customization on Dynamics AX 2012
• Conduct Functional Training for clients on Financial Modules (GL, AR, AP, FA)
• Upgrade (DATA + CODE) from AX 2009 to AX 2012 R2
• Conduct technical training internally for the team and for Clients
• Developed a vertical insurance module on Dynamics GP fully integrated with AR, AP and GL module
• Data migrations + Integration with 3rd party systems

• Development & customization on Dynamics GP
• SQL Server administration and scripting
• Upgrade of Dynamics GP from version 9.0 till GP 2015 versions
• Integrations with 3rd party systems (Cash van & Pre-sales hand held devices, Banking systems, Document management systems)
• Installation of Dynamics GP application, Web services, Workflows and Business Portal based on SharePoint
• Code testing and prepare technical documents and user manuals for the clients and functional team