Seruwagi - Kasozi Philip

The company is a full Logistics service provider, involved in Customs Clearance, Freight Management, Internal Road transportation, and Integrated Project Management. These services provide a vital link in the movement of goods and thereby facilitate trade between different countries around the world.

Key Responsibilities:
• Sourcing and overseeing contracts and service providers for functions such as catering, cleaning, parking, security, and technology
• Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility
• Supervising teams of staff across different divisions
• Ensuring that basic facilities are well-maintained and conducting proactive maintenance
• Dealing with emergencies as they arise
• Managing budgets
• Ensuring that facilities meet compliance standards and government regulations
• Planning by forecasting the facility's upcoming needs and requirements
• Overseeing any renovations, refurbishments, and building projects
• Helping with office relocations
• Ensuring employees and facility safety
• Drafting maintenance reports

The company confidently provided top-tier residential facilities management services for a high-grade residential compound comprising 203 villas, support buildings, external works, infrastructure, and electro-mechanical works. The compound featured high-quality finishes, including a modern clubhouse, a kindergarten, an administration building, and various swimming pools and sports facilities, all with semi-furnished loose and fitted equipment. Our unwavering commitment was to ensure our tenants and occupants comfort, safety, and satisfaction.

Key Responsibilities:
• I took charge of coordinating the development of preventive and reactive maintenance programs and scheduling maintenance for facilities equipment, infrastructure, and grounds
• Additionally, I played a key role in preparing the annual budgets for facilities management and provided decisive recommendations for selecting contract services and negotiating with vendors.
• I exercised strong supervision over all facilities management sections, ensuring strict adherence to the clients' policies and procedures. Furthermore,
• I orchestrated activities related to finances, vendors, and manpower required for current and future asset and operational needs.
• As a leader, I took it upon myself to coach my subordinates, identifying their training and career development needs Skills:
• Proven experience in facility management
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities
• Ability to manage budgets and contracts effectively
• Proficiency in developing and implementing maintenance programs

International School Partnership UK Limited The Hamilton International School - 02/2020 - 12/2021 The school boasts world-class facilities, including well-resourced classrooms with natural light, the largest theater in Qatar, a dedicated indoor sports center, professional standard sporting facilities, world-class science labs, ICT suites, and top-notch music and production facilities.

Key Responsibilities:
• I planned and coordinated all installations and refurbishments, managed equipment upkeep,
• Supervised staff and external contractors,
• Controlled activities like parking allocation and waste disposal, handled insurance plans and service contracts, and maintained records, I started by doing what was necessary, then what was possible, and suddenly I am doing the impossible.
• Coordinated repairs and events, monitored performance, managed vendor contracts, and ensured compliance with safety and security protocols. Skills:
• Mastery in facilities management and customer/supplier relationship management
• Exceptional leadership abilities to drive and inspire a team
• Proven track record of coaching and developing others
• Unwavering integrity and honesty in all dealings
• Outstanding analytical, interpersonal, organizational, and communication skills

I effectively delivered top-notch Facility Management solutions tailored for corporate offices of semi-government, international software, and telecom companies, along with 45 telecom retail outlets and 800 accommodation units. With 6 years of experience, I consistently ensured seamless operations and peak functionality by delegating cleaning and maintenance responsibilities to team members.

Key Responsibilities:
• Ran routine maintenance inspections and monitored building cleanliness.
• Prepared and implemented project budgets and timeframes.
• Complied with health and safety policies.
• Trained office and in-store operations employees and established effective partnerships with corporate offices and retail store leadership regarding facilities management delivered services.
• Coordinated service provider performance and budget development.
• Exercised independent judgment in resolving issues
• Planned and coordinated installations and refurbishments.
• Managed equipment and supplies inspected building structures, and reviewed utility consumption.
• Supervised facilities staff and external contractors.
• Control activities like parking space allocation and waste disposal
• Allocate office space, handle insurance plans and service contracts, and keep records, while performing analysis and forecasting. Skills:
• Superior organizational and time management skills.
• Excellent interpersonal and communication skills.
• Ability to multitask and prioritize workload.
• Strong problem-solving and decision-making skills.
• Aptitude for working in a fast-paced environment.

I spearheaded the development, implementation, and maintenance of an integrated QHSE management system that effectively meets the company's requirements on a corporate level and client FM-managed projects (Corporate offices, Commercial Retail Banking, Retail Telecom Rail), in addition to addressing all statutory and regulatory requirements.

Key Responsibilities:
• Developed and implemented QHSSE policies and procedures.
• Conducted regular risk assessments and audits.
• Ensured compliance with industry regulations and standards.
• Led incident investigations and implemented corrective actions.
• Promoted a culture of safety and quality across the organization.
• Provided QHSSE training and awareness programs for employees.
• Monitored and reported on QHSSE performance metrics.
• Collaborated with departments to integrate QHSSE standards.
• Stayed updated on industry trends and regulatory changes.
• Drove continuous improvement in QHSSE practices.
• Managed QHSSE documentation and records.
• Coordinated emergency response and crisis management plans.
• Conducted site inspections and safety audits.
• Developed and maintained relationships with regulatory bodies.
• Prepared and presented QHSSE reports to senior management.
• Oversaw waste management and environmental compliance.
• Implemented security measures to protect company and client assets.
• Ensured proper use of personal protective equipment (PPE). e I started by doing what was necessary, then what was possible, and suddenly I am doing the impossible.
• Facilitated QHSSE meetings and workshops.
• Supported the development of safety leadership within the organization. Skills:
• Leadership, Influencing Skills, and Problem-Solving,
• Communication and Collaboration,
• Risk Assessment, Incident Investigation, and Continuous Improvement,
• Documentation Management, and Training Development,
• Regulatory Compliance, and Environmental Management,
• Analytical Skills and Decision Making,
• Organizational Skills, and Software Proficiency,
• Time Management,
• Emergency Response and Crisis Management

I managed the maintenance and operations of the client's retail banking and residential facilities, including 65 remote retail banking locations and 983 residential units. My responsibilities included overseeing services such as cleaning, security, and parking to ensure a suitable working environment.

Key Responsibilities:
• Spearheaded daily facilities operations and maintained accurate maintenance records.
• Managed maintenance staff and contractors to ensure compliance with regulations.
• Developed and managed facilities budget.
• Coordinated building maintenance and renovations, cleanliness and upkeep, and Implemented security protocols.
• Managed vendor relationships.
• Conducted regular facility inspections and developed preventive maintenance programs.
• Ensured regulatory compliance.
• Coordinated space allocation changes.
• Responded to facility emergencies.
• Planned facility improvement projects and ensured efficient resource use.
• Provided training to facilities staff and monitored staff performance.
• Prepared reports on facilities operations.
• Developed facilities management policies.

Implemented QHSSE measures in FM contract projects, ensured compliance with industry standards, promoted a safety culture, and mitigated operational risks in client FM-managed projects, which included 1984 residential units and multi-purpose (918 retail units 458 residential units health club an international school and nursery medical clinic shopping center mosque restaurants, parking facilities and a range of green spaces).

Key Responsibilities:
• Developed and implemented robust QHSE policies and procedures
• Conducted thorough and effective risk assessments and audits
• Ensured unwavering compliance with industry standards and regulations
• Provided comprehensive training and guidance to employees on QHSSE practices
• Investigated incidents with precision and implemented decisive corrective actions
• Maintained meticulous QHSSE documentation and records
• Proactively liaised with regulatory bodies and external stakeholders
• Driving relentless improvement in QHSSE performance

I have experience in hiring, coordinating operations, supervising staff, handling complaints, enforcing standards, managing budgets, and preparing reports in the hospitality industry.

Key Responsibilities:
• Supervised facility management personnel,
• Managed safety regulations,
• Served as project manager, handled procurement and logistics, coordinated facilities security,
• Managed budgets, oversaw tour operations,
• Ensured client satisfaction,
• Handled emergencies,
• Maintained records and implemented marketing strategies.