ARAFATH ABDUL RAHIMAN, Branch Manager Operations

ARAFATH ABDUL RAHIMAN

Branch Manager Operations

Sharaf Exchange

البلد
الإمارات العربية المتحدة - عجمان
التعليم
ماجستير, MBA
الخبرات
14 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 3 أشهر

Branch Manager Operations في Sharaf Exchange
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2010

MANAGE THE BRANCH OPERATIONS, COMPLIANCE, SALES ACHIEVEMENT, CUSTOMER ORIENTED, RETAIL AND CORPORATE SERVICES

ASSOCIATE في UAE EXCHANGE CENTRE LLC
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2010

• Executing all the receiving orders smoothly and analyses to increase the quality productivity through effective sales.
• Leading the dedicated team for achieving the branch targets.
• Supervise all operational aspects through out the day.
• Reviewing company sales performance, aiming to meet or exceed targets.
• Gaining a clear understanding of client’s businesses and requirements.
• Monitoring the operation day activities & the effective handling of Customer Queries & Complaints.
• Reconciliation of the operation products on daily basis and reporting to the Zonal head, Area manager.
• Guiding the staffs and ensures well trained service following AML KYC policy with respect to the central bank’s AML guidelines.
• Perform all the duties assigned by the branch head and taking the branch incharge and responsibilty on his absence.
• Cash verification and arranging cash for daily Funding.
• Smart pay (WPS) funding and creating Salary Information File according to the UAE WPS guidelines.
• Ensuring that staff extends the requisite manners to the valued customers and are attended well.
• Acting as a contact between the company and its existing and potential markets.
• Advising on forthcoming product developments and discussing special promotions.
• Recording sales information and updating to the sales offices.

الخلفية التعليمية

ماجستير, MBA
  • في Annamalai University
  • مايو 2018

MBA INTERNATIONAL BUSINESS

بكالوريوس, BSC FD
  • في MIFT MANGALORE- INDIA
  • مارس 2008

SUCCESSFUL INTERNSHIP TRAINING FROM SONAL GARMENTS, BANGALORE INDIA.

Specialties & Skills

Cashiering
Remittances
Customer Service
Customer Focus
Execution Skills
SINCERE, PRESSURE HANDLING HARDWORKING, PROACTIVE

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الملايام
متمرّس

التدريب و الشهادات

CASHIER TRAINING (تدريب)
معهد التدريب:
FC CAHIER TRAINING BY UAE EXCHANGE CENTRE LLC
تاريخ الدورة:
August 2011

الهوايات

  • WATCHING TV, SPORTS, MOVIES