Setako Vedaste, IT Support Engineer

Setako Vedaste

IT Support Engineer

Datastrem Solutions Africa

Location
Rwanda
Education
Diploma, Information Communication and Technology
Experience
0 years, 4 Months

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Work Experience

Total years of experience :0 years, 4 Months

IT Support Engineer at Datastrem Solutions Africa
  • Rwanda - Kigali
  • My current job since January 2024

I am responsible for offering technical support to our largest customer base including government institutions, corporate businesses...etc specifically in networking, endpoint protection, firewalls, unified communication such as ip phones for call centers, video conferencing, software and hardware configurations.


I am responsible to work with different vendors through understanding their products with a purpose of learning and offering technical support to clients.

I also deal with SEO including google analytics, digital marketing and Graphic design.

Education

Diploma, Information Communication and Technology
  • at Integrated Polytechnic Regional Centre
  • March 2017

building networking LAN, Configuring Servers, Computer Maintenance, Satellite and Mobile Communication, Electronic circuits on breadboard, Databases...etc.

Specialties & Skills

IT Technical Support
Cyber Security
Hosting Solutions
Wired Networking
Responsive Web Design
IT technical support
Web design and hosting
Networking (CCNA/CCNP)
Cyber Security solutions
Cloud Computing Azureand AWS
Graphic design and Digital marketing

Languages

English
Expert
French
Intermediate
Swahili
Beginner
Arabic
Beginner