Sethu Dhasaratha Raja S

• Soarian Clinicals & Financial Applications (CA IT PAM & EPM Automation tools).
• Extensive co-ordination with the transition between Siemens and Cerner movements
• Grooming Team; Conducting workshops, brainstorming sessions.
• Leading data driven availability and analysis. Ensuring predictive maintenance of hosted infrastructures.
• Accountable to meet agreed upon downtime in all production environments and keeping the key stakeholders informed.
• Drive - Incident, Change and Problem Management for the Team.

• Installation and Maintenance of Soarian Clinicals and Financial Applications of Siemens Healthcare Products.
• Performed Service Pack and Version upgrades
• Knowledge on Citrix Xen AppCenter 4, 4.5 and 6.5 Console
• Worked on Openlink, HL7 and Tibco iProcess (WFE Tool)
• Ensure updation of WSUS Microsoft Patches method; BESR Backup, installation and maintenance on all clients.
• Database hardware migration - running port on the DB server in Windows 2003, 2008 & 2012
• Update HBA driver, Firmware version & VERITAS through CMS servers to migrate the old SAN to new SAN with zero downtime.

Cricket Communications Project
o Providing L1 Support through Monitoring Tools - Nagios (SCOM-2007), Splunk, BMC Impact Explorer.
o TIBCO Administration, Hi-Track SAN Storage monitoring.
o Incident Management - Triage and Analysis as per the ITIL Framework.
o Problem Management - Root Cause Analysis.
McGraw Hill Financial, Inc. Project
o Mainframe Interfaces- CICSP1, TSO and Tracking. Submit JCL and run job in CICSP1.
o Familiar with the SDSF screen.
o Update, add reports, merging students & teachers, checking scores, V codes & creating selects as per the customer requirements, submit JCL and run job in CICSP1. Shipping the successful jobs to the next stage in Tracking.
Internal Delivery Management
• Installation of Windows (XP / Vista / 2000 / 2003) Operating System using Ghost Cast Servers.
• Maintaining and managing Domain Controllers for different projects.
• Creating new User accounts in Domain, managing profiles (new passwords, maintain account with same password, create a new user, enabling the old account as per CR) and update in Active Directory.
• Uninstallation of all unwanted software’s, CD and USB during audit.
• Resolve tickets raised by the user for various issues and along with that Implement Requests.

Cricket Communica ons Project
o Providing L1 Support through Monitoring Tools -
Nagios (SCOM-2007), Splunk, BMC Impact Explorer.
o TIBCO Administra on, Hi-Track SAN Storage
monitoring.
o Incident Management - Triage and Analysis as per
the ITIL Framework.
o Problem Management - Root Cause Analysis