sevak panboukian, Systems Analyst

sevak panboukian

Systems Analyst

Burgan Bank

Lieu
Koweït
Éducation
Master, Information Systems / Management
Expérience
24 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :24 years, 9 Mois

Systems Analyst à Burgan Bank
  • Koweït - Al Koweït
  • Je travaille ici depuis février 2009

• Study and analyze system change requests to identify business requirements
• Translate business requirements into functional specifications via drafting use cases
• Propose solutions specific to the business case to maximize IT alignment with the business
• Carry out system design including database design and application software design
• Carry out software development of system components including auxiliary software such as web services
• Ensure the implementation of secure solutions adhering to IT security guidelines and specifications
• Produce system documentation such as software specifications document, architecture diagrams, use case diagrams, data flow diagrams, database diagrams and diagrams for various system components
• Provide support for existing systems including user support and training

Web Developer à Burgan Bank
  • Koweït - Al Koweït
  • juillet 2005 à février 2009

• Analyze business requirements and propose appropriate solutions
• Carry out system design including database design and application software design
• Carry out software development of system components including auxiliary software such as web services
• Provide support for existing systems including user support and training

Call Center Agent à Burgan Bank
  • Koweït
  • février 2002 à juillet 2005

Responsible for a variety of tasks. Selling consumer Banking products and services. Overseeing account opening processes. Attending to customers' various operational requirements. Attending to customer telephone inquiries and dealing with customer complains.

Salesman à Yusif A. Alghanim & Sons w.l.l. (Electronics Group)
  • Koweït
  • juillet 2000 à janvier 2002

Retail Sales of computers, printers, scanners and accessories
. Responsible for product sales and presentation and customer support

Flight Attendant à Kuwait Airways Corporation
  • Koweït
  • août 1999 à juin 2000

Responsibilities involved in customer safety, care and satisfaction, in-flight service quality preservation and food presentation.

Éducation

Master, Information Systems / Management
  • à University of Phoenix
  • juillet 2007
Baccalauréat, Biology
  • à American University of Beirut
  • juillet 1998

Specialties & Skills

Database Design
Systems Management
System Design
ASP.NET
Visual Basic .NET
MS Access
SQL Server 2000 / 2005
JavaScript
Oracle, PL-SQL
Photoshop
HTML / CSS
MS SharePoint - SharePoint Services
Java / J2EE
ASP .NET 4.0
Ajax / ASP .NET Ajax
iOS Development
Objective-C

Langues

Arabe
Expert
Anglais
Expert
Arménien
Expert