sevak panboukian, Systems Analyst

sevak panboukian

Systems Analyst

Burgan Bank

البلد
الكويت
التعليم
ماجستير, Information Systems / Management
الخبرات
24 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 10 أشهر

Systems Analyst في Burgan Bank
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ فبراير 2009

• Study and analyze system change requests to identify business requirements
• Translate business requirements into functional specifications via drafting use cases
• Propose solutions specific to the business case to maximize IT alignment with the business
• Carry out system design including database design and application software design
• Carry out software development of system components including auxiliary software such as web services
• Ensure the implementation of secure solutions adhering to IT security guidelines and specifications
• Produce system documentation such as software specifications document, architecture diagrams, use case diagrams, data flow diagrams, database diagrams and diagrams for various system components
• Provide support for existing systems including user support and training

Web Developer في Burgan Bank
  • الكويت - الكويت
  • يوليو 2005 إلى فبراير 2009

• Analyze business requirements and propose appropriate solutions
• Carry out system design including database design and application software design
• Carry out software development of system components including auxiliary software such as web services
• Provide support for existing systems including user support and training

Call Center Agent في Burgan Bank
  • الكويت
  • فبراير 2002 إلى يوليو 2005

Responsible for a variety of tasks. Selling consumer Banking products and services. Overseeing account opening processes. Attending to customers' various operational requirements. Attending to customer telephone inquiries and dealing with customer complains.

Salesman في Yusif A. Alghanim & Sons w.l.l. (Electronics Group)
  • الكويت
  • يوليو 2000 إلى يناير 2002

Retail Sales of computers, printers, scanners and accessories
. Responsible for product sales and presentation and customer support

Flight Attendant في Kuwait Airways Corporation
  • الكويت
  • أغسطس 1999 إلى يونيو 2000

Responsibilities involved in customer safety, care and satisfaction, in-flight service quality preservation and food presentation.

الخلفية التعليمية

ماجستير, Information Systems / Management
  • في University of Phoenix
  • يوليو 2007
بكالوريوس, Biology
  • في American University of Beirut
  • يوليو 1998

Specialties & Skills

Database Design
Systems Management
System Design
ASP.NET
Visual Basic .NET
MS Access
SQL Server 2000 / 2005
JavaScript
Oracle, PL-SQL
Photoshop
HTML / CSS
MS SharePoint - SharePoint Services
Java / J2EE
ASP .NET 4.0
Ajax / ASP .NET Ajax
iOS Development
Objective-C

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الأرمينية
متمرّس