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Shaama Nayyer, Teacher

Shaama Nayyer

Teacher·Beaconhouse school system

United Arab Emirates

Doctorate, English Literature

Work experience

Total years of experience: 0 years, 11 months

Teacher

September 2014 - May 2015

Beaconhouse school system

Lahore, Pakistan

September 2014 - May 2015

Class Teacher for primary and managed subject teaching for grade 6 and 7 as an English Teacher

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Customer Relationship Officer

August 2011 - September 2011

Ovex Technologies

Pakistan

August 2011 - September 2011

Responsible for customer support and resolving customer queries.
Responsible for providing information for new promotions to the valued clients.
Responsible for maintaining quality of services provided to the customers.
Contacting Head office for resolving issues related to the projects.
Conducting presentations on new products launched by the company.
Providing product knowledge to the newly hired direct sales staff.
Worked as Team coordinator and was responsible for assisting for senior customer service manager in new upcoming projects.

Company industry:
IT Services
Job role:
Customer Service and Call Center

Education

Lahore College for women university

July 2015

July 2015

Doctorate, English Literature

Pakistan

GPA (point): 3.00 out of 4

GPA (point): 3.00 out of 4

M.phil in English Literature

Lahore College For Women University Lahore

August 2011

August 2011

High school or equivalent, English Literature

Pakistan

Lahore College For Women University Lahore

January 2007

January 2007

Bachelor's degree, English Literature

Pakistan

Lahore College For Women University Lahore

January 2007

January 2007

High school or equivalent, English Literature

Pakistan

Govt: Wahdat College Lahore

August 2006

August 2006

High school or equivalent, Humanities

Pakistan

Skills

Classroom Management
Expert
Classroom Management
Expert
Staff Training
Expert
Staff Training
Expert
Teaching English
Expert
Teaching English
Expert
A LEVEL
Beginner
A LEVEL
Beginner
ACADEMIC
Beginner
ACADEMIC
Beginner
COM
Beginner
COM
Beginner
CREATIVE WRITING
Beginner
CREATIVE WRITING
Beginner
CRITICAL THINKING
Beginner
CRITICAL THINKING
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SUPPORT
Beginner
CUSTOMER SUPPORT
Beginner
DIRECT MARKETING
Beginner
DIRECT MARKETING
Beginner
EMAIL
Beginner
EMAIL
Beginner
Classroom Management
Expert
Classroom Management
Expert
Staff Training
Expert
Staff Training
Expert
Teaching English
Expert
Teaching English
Expert

Languages

English

Expert

Hobbies and interests

Creative Writing, Poetry and Prose