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Shabana Bibi, Administrative Assistant

Shabana Bibi

Administrative Assistant·Government sector

United Arab Emirates

Master's degree, Management

Work experience

Total years of experience: 11 years, 7 months

Administrative Assistant

February 2018 - Present

Government sector

Lodhran, Pakistan

February 2018 - Present

Company industry:
Higher Education
Job role:
Community Services

Police Station Assistant (PSA)

January 2017 - February 2026

Punjab Police,

Lodhran, Pakistan

January 2017 - February 2026

Maintained and managed confidential employee and operational
records. Performed accurate data entry and ensured proper
documentation control. Assisted in administrative coordination and
office management tasks. Handled public interactions and resolved
inquiries professionally. Supported internal communication and
coordination between departments. Organized filing systems for
efficient document retrieval and reporting.
Company industry:
Private Security Services
Job role:
Information Technology

Police Station Assistant (PSA)

November 2022 - September 2025

Punjab Police

Lodhran, Pakistan

November 2022 - September 2025

• Facilitated public dealings and managed front desk operations.
• Ensured efficient record management and accurate data entry.
• Addressed and managed complaint handling with diligent follow-up.
• Provided comprehensive administrative support and coordination.
Company industry:
Private Security Services
Job role:
Information Technology

IT Specialist

November 2018 - May 2023

Government sector

Lodhran, Pakistan

November 2018 - May 2023

• Possess 5 years of diverse experience in the IT field, showcasing adaptability and technical proficiency.
• Skilled in managing records and websites, ensuring data accuracy and accessibility.
• Demonstrated strong interpersonal skills through extensive public dealing, enhancing customer engagement and satisfaction.
• Proficient in coordinating projects, streamlining processes, and improving operational efficiency.
• Experienced in supporting educational initiatives as a Teaching Assistant, fostering a collaborative learning environment.
• Adept at marketing coordination, utilizing digital platforms to enhance brand visibility and outreach.
• Committed to delivering exceptional customer service and building positive relationships as a Customer Service Officer.
Company industry:
Corporate Management Office
Job role:
Administration

Tele Sales Representative

October 2021 - September 2022

Dunia Consultant Immigration

Bahawalpur, Pakistan

October 2021 - September 2022

• Initiated client outreach and managed all inbound and outbound communications.
• Maintained Customer Relationship Management (CRM) records and updated client details meticulously.
• Professionally addressed and resolved customer queries.
Company industry:
Sales Outsourcing
Job role:
Sales

Software Support Assistant (Android Development Support)

April 2019 - May 2020

Techno Software House

Bahawalpur, Pakistan

April 2019 - May 2020

• Supported software testing, documentation creation, and data entry tasks.
• Assisted in the testing ofAndroid applications and reported identified issues.
• Coordinated basic client communications and tracked feedback.
Company industry:
Software Development

Front Office / Admin Assistant

February 2018 - March 2019

DeFi Technologies LLC

Dubai, United Arab Emirates

February 2018 - March 2019

• Managed front desk operations and professionally handled visitor reception.
• Orchestrated office coordination and meticulously managed scheduling.
• Oversaw email communications and document management.
• Maintained systematic filing and accurate record keeping.
Company industry:
Data Hosting & Storage
Job role:
Administration

Teaching/Coordinator

August 2017 - January 2018

Punjab college Lodhran

Lodhran, Pakistan

August 2017 - January 2018

• Coordinated student records, schedules, and administrative activities.
• Assisted students with academic guidance and classroom management.
• Maintained communication with staffand ensured smooth daily operations.
Company industry:
Higher Education
Job role:
Teaching and Academics

Computer Operator

February 2013 - March 2015

Millet college Lodhran

Lodhran, Pakistan

February 2013 - March 2015

• Proficient in programming with Java, web design, and Android app development, enhancing digital solutions.
• Experienced in database management, contributing to the organization’s data integrity and accessibility.
• Skilled in utilizing Microsoft Office Suite and various computer tools, ensuring efficient workflow and documentation.
• Passionate about photo editing with expertise in tools such as Photoshop and Corel Draw, enhancing visual communication.
• Strong communication and organizational skills, poised to excel in roles such as Coordinator, Teaching Assistant, and Public Relations Specialist.
• Committed to delivering exceptional customer service and fostering positive relationships in diverse environments.
Company industry:
Administration Support Services
Job role:
Administration

Education

The Islamia University Bahawalpur

September 2022

September 2022

Master's degree, Management

Pakistan

The Islamia University Of Bahawalpur

February 2022

February 2022

Master's degree, MBA

Pakistan

The Islamia university

January 2022

January 2022

Master's degree, Administration And Management

Pakistan

The Islamia university

January 2022

January 2022

Master's degree, Administration And Management

Pakistan

The Islamia University Bahawalpur

July 2017

July 2017

Bachelor's degree, Computer science

Pakistan

Govt. Sadiq women university

February 2017

February 2017

Bachelor's degree, computer science

Pakistan

I made a hotel menu base project in android development app.
View attachment

The islamia university

January 2016

January 2016

Bachelor's degree, Computer Science

Pakistan

Board of Intermediate & Secondary Education Multan

September 2012

September 2012

High school or equivalent, physics,math,computer

Pakistan

GPA (percentage): 61%

GPA (percentage): 61%

Multan board

January 2012

January 2012

High school or equivalent, Computer And Mathematical Sciences

Pakistan

Multan board

January 2012

January 2012

High school or equivalent, Computer And Mathematical Sciences

Pakistan

Multan board

January 2010

January 2010

High school or equivalent, Administration And Basic Sciences

Pakistan

Multan board

January 2010

January 2010

High school or equivalent, Administration And Basic Sciences

Pakistan

Skills

Record Keeping
Expert
Record Keeping
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Website Management
Expert
Website Management
Expert
computer operator
Expert
computer operator
Expert
Public Relations
Expert
Public Relations
Expert
.NET
Beginner
.NET
Beginner
ADOBE PHOTOSHOP
Beginner
ADOBE PHOTOSHOP
Beginner
C++
Beginner
C++
Beginner
CORAL
Beginner
CORAL
Beginner
COREL DRAW
Beginner
COREL DRAW
Beginner
DATABASE ADMINISTRATION
Beginner
DATABASE ADMINISTRATION
Beginner
JAVA
Beginner
JAVA
Beginner
MICROSOFT C#
Beginner
MICROSOFT C#
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
PHOTO EDITING
Beginner
PHOTO EDITING
Beginner
Public Dealing
Expert
Public Dealing
Expert
Administration
Intermediate
Administration
Intermediate
Management
Intermediate
Management
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Education
Expert
Education
Expert
Teaching
Expert
Teaching
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
PROFESSIONAL IN HUMAN RESOURCES
Intermediate
PROFESSIONAL IN HUMAN RESOURCES
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Documentation
Intermediate
Documentation
Intermediate
Document Control
Intermediate
Document Control
Intermediate
HR Management
Intermediate
HR Management
Intermediate
Minutes
Intermediate
Minutes
Intermediate
Teaching English
Intermediate
Teaching English
Intermediate
Classroom Management
Expert
Classroom Management
Expert
Teaching Skills
Expert
Teaching Skills
Expert
Teamwork
Expert
Teamwork
Expert
Working With Children
Expert
Working With Children
Expert
Nursery
Expert
Nursery
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
Early Childhood Education
Expert
Early Childhood Education
Expert
Teacher Training
Intermediate
Teacher Training
Intermediate
Child Development
Expert
Child Development
Expert
Training
Expert
Training
Expert
Early Childhood
Expert
Early Childhood
Expert
Record Keeping
Expert
Record Keeping
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Website Management
Expert
Website Management
Expert
computer operator
Expert
computer operator
Expert

Languages

Urdu
Expert
English
Expert
Punjabi
Beginner

Training and Certifications

Certifications
Computer operator
Feb 2012
Training
Coordinator
Faiz abad school lodhran

Hobbies

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