Store Manager
M. H. Alshaya Company - Qatar
Total years of experience :22 years, 7 Months
Overseeing Store Operations
Applying Strategies to maximise Sales and Gross Margin.
Analysing track records for daily, weekly and monthly sales.
Working towards targets set for yearly BP.
Ensuring Policies, Brand Standards, VM guidelines and internal control procedures
communicated and implemented.
Monitoring Store controllable expenses, supervise with losses and risk management and
be accountable.
Liaising with brand team for implementation of displays and merchandising to Brand
Standards.
Review and discuss performance appraisals and personnel plan set for each member of
staff.
Assisting Area Mangers in HR issues, investigations, grievance and dismissals.
Overtaking after the launching of Poundstretcher Store In GCC, rst store to be
introduced in Dubai.
Establishing a market strategy that cemented a strong presence within Madina Mall
creating a week on week growth for the entire duration of my tenure.
Worked closely with local suppliers to get appropriate products that were unique to
Poundstretcher proposition.
Creating oor to ceiling development plan for both retail and warehouse staff.
Sourced and secured retail premises including staff accommodation and warehouse staff.
Working closely with the
Assisting Store Manager with daily store tasks.
Organising store schedules, planning and delegating staff.
Stock Inventory and losses tracked and resolved.
Store sales and targets set on a daily basis and communicated to staff on how to achieve.
Communicating and delivering exceptional customers service in store with link selling.
Merchandising expectations discussed and implemented.
Handling of staff grievance and concerns through mediation and reconciliation.
Response and deal with customers complains.
. Cashier
. Merchandising
. Dealing with customers
. Team Work
. House Keeping
. Product Knowledge
Ponden Mill is a home furnishing company, where I grew learning customers requests and
understanding what helped to make part of their daily life comfortable with kitchen accessories
and bedroom soft furnishing which Ponden Mill provided. Quality and value de nitely played a
big part towards sales increasing and offering great value for money.
Select Month Select Year - Select Month Select Year PERSONAL SKILLS Leadership 100% Communication 90% Self-motivation 90% Decision Making 90% Adaptability 100% COURSES NVQ LEVEL 2 Retail Skills EDI