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Shabbir Mohammed, Enterprise Risk Management Specialist

Shabbir Mohammed

Enterprise Risk Management Specialist·Marafiq

Saudi Arabia

Master's degree, International Business

Work experience

Total years of experience: 21 years, 9 months

Enterprise Risk Management Specialist

October 2019 - Present

Marafiq

Jubail, Saudi Arabia

October 2019 - Present

Developing Risk Management policy and framework.
Developed and monitored Key Risk Indicators (KRIs).
Facilitated Top-down and Bottom-up risk assessment workshops with business units and management team to identify, assess, and plan responses.
Conducting risk awareness sessions to all employees and risk management trainings to risk focal persons.
Quarterly reporting to the Risk Committees (Management Committee & Board)
Developed BCM Policy and framework in accordance with ISO 22301 standards.
Conducted workshops to establish the Business Impact Analysis, Business Continuity Strategy, Business Continuity Plans, IT Disaster Recovery Plans, and Testing.

Company industry:
Utilities
Job role:
Management

IT Portfolio Specialist

August 2017 - October 2019

Marafiq

Jubail, Saudi Arabia

I found this job using Bayt.com

August 2017 - October 2019

Planning for IT Digital Transformation Strategy.
Project Manager for ITSM and SAM Design Project.
Project Manager for ITSM Tool Implementation Project.
Design and document policies and procedures for strategic IT process such as IT Portfolio Management, Demand, Finance, and Business Relationships.
Design and document strategy for IT Asset Management.
Preparing IT Disaster Recovery Plans and testing.

Company industry:
Utilities
Job role:
Consulting

IT Planning Specialist

November 2015 - August 2017

Marafiq

Jubail, Saudi Arabia

November 2015 - August 2017

Planning IT Sourcing and Procurement
Auditing Governance Risk & Compliance requirements
Managing yearly CAPEX and OPEX planning.
Planning IT Certification & Training programs

Company industry:
Utilities
Job role:
Consulting

Consultant / Assistant Manager

June 2011 - November 2015

Genpact

Hyderabad, India

June 2011 - November 2015

Lead ITIL Process Consultant for Planning, Designing, Implementing, and Training.
Designed Configuration, Change, Incident, Service Level, and Service Asset Management processes within ServiceNow tool.
Managing ITIL Operations and Reporting.
Reengineering of ITIL processes and conducting maturity assessments.
Service Integration and Management (SIAM) conceptualization.
HPSD to ServiceNow Migration Project.
Communications and Training Lead for Configuration, Service Request, Incident, Problem, Change, Project, and Knowledge Management modules.

Company industry:
Business Consultancy Services
Job role:
Consulting

IT Specialist

July 2010 - February 2011

The Northern Trust

Ireland

July 2010 - February 2011

ITIL ServiceNow project for Europe region.
Migration from BMC Remedy 6 to ServiceNow.
Implemented Incident, Change, and Service Asset processes.
Asset recording and classification, procurement and sourcing, asset configuration and deployment.

Company industry:
Banking
Job role:
Consulting

Deputy Manager

October 2007 - July 2010

Capita Group Plc

Ireland

October 2007 - July 2010

Team Manager for 11 members.
Business Development and Sales of telecom & broadband products.

Company industry:
Telecommunications
Job role:
Support Services

Support Engineer

May 2006 - September 2007

CA Inc

Hyderabad, India

May 2006 - September 2007

CA Unicenter ServiceDesk administrator.
Responsible for designing, customising, and implementing CA ITSM solutions for enterprise clients.

Company industry:
IT Services
Job role:
Information Technology

Technical Support Analyst

June 2004 - May 2006

Genpact

Hyderabad, India

June 2004 - May 2006

Technical support for Windows Servers and Networking technology for NBC television stations and Universal studios.

Company industry:
Business Consultancy Services
Job role:
Consulting

Education

Nottingham Trent University, Griffith College Dublin

September 2009

September 2009

Master's degree, International Business

Ireland

GPA (point): 3.7 out of 4

GPA (point): 3.7 out of 4

Research Dissertation: IT Service Management in Enterprise Organisations: A Cross – Case Analysis Explored ITSM practices and identified critical success factors for ITIL practices implementation in an Irish context. Research organisations have achieved ISO20000 accreditation in all ITIL processes implemented. Mentor: Business Research Methods, Management and Professional Development workshops.

Osmania University

May 2004

May 2004

Bachelor's degree, Electronics & Communications Engineering

India

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

Skills

ITIL
Expert
ITIL
Expert
Project Management
Expert
Project Management
Expert
PMP
Expert
PMP
Expert
Business Continuity
Expert
Business Continuity
Expert
Risk Management
Expert
Risk Management
Expert
Six-Sigma Green Belt
Expert
Six-Sigma Green Belt
Expert
ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
BUSINESS CASE
Expert
BUSINESS CASE
Expert
BUSINESS PROCESS
Expert
BUSINESS PROCESS
Expert
ITIL Expert
Expert
ITIL Expert
Expert
Project management
Expert
Project management
Expert
Risk Management
Expert
Risk Management
Expert
Business Continuity
Expert
Business Continuity
Expert
ITIL
Expert
ITIL
Expert
Project Management
Expert
Project Management
Expert
PMP
Expert
PMP
Expert
Business Continuity
Expert
Business Continuity
Expert

Languages

English

Expert

Memberships

Project Management Institute

Member

December 2016

Open Compliance & Ethics Group (OCEG)

Member

April 2020

Training and Certifications

Certifications
PECB certified ISO 22301 Foundations
May 2021
PECB certified ISO 31000 Foundations
May 2021
Governance, Risk and Compliance Auditor (GRCA)
Apr 2021
Governance, Risk and Compliance Professional (GRCP)
Apr 2020
Certified Scrum Product Owner
Aug 2018
Certified Scrum Master
Aug 2018
VeriSM Foundations
Jan 2018
ITIL Expert
May 2015
Project Management Professional PMP
Apr 2017 - Apr 2020