General Manager Operations
Think One LLC
Total years of experience :17 years, 4 Months
• Managing day to day operations of yacht charter, stretch limousines, cruises & events.
• Handling sales through online sales channels with team of call center agents handling leads through direct calls, web chats, Whats App & mail.
• Demonstrated leadership by designing and executing comprehensive business strategy, concurrently providing short-term and long-term objectives using cost-effective plans to eliminate gaps in operations.
• Developed and implemented highly effective business infrastructure, creating seamless processes to serve clients while elevating all aspects of operations, sales, marketing, and product development.
• Handle day to day operations of garage, making sure all projects are completed and delivered on time.
• Handling AMUs of corporate clients.
• Innovate custom modifications on cars and bikes for track or off-road specifications.
• Handle all aspects of start-up of the company, marketing & business development through aggressive field sales.
• Direct daily operations and smooth running, maintenance of RO plant & company vehicles.
• Organizing daily trips of vehicles and delivering water to customers on time.
• Overlook all purchases, daily cash collections, banking, taxing and daily accounts.
• Implemented ways to conserve energy, fuel and time reducing in monthly operational costs.
• Developed and implemented highly effective business infrastructure, creating seamless processes to serve clients while elevating all aspects of operations, sales, marketing, and product development.
Directed team of staff towards business development and daily operations of issuing Dubai tourist visa with a in
house quota of 500 short- & long-term tourist visas.
• Managed complete day to day operations of Dhow cruise including Food Catering, Dhow maintenance in
accordance to the standards laid out by DTCM, Dubai Municipality & Dubai Maritime Authority.
• Demonstrated leadership by designing and executing comprehensive business strategy, concurrently providing
short-term and long-term objectives using cost-effective plans to eliminate gaps in operations.
• Developed and implemented highly effective business infrastructure, creating seamless processes to serve clients
while elevating all aspects of operations, sales, marketing, and product development
AL KAZIMA TRAVEL & TOURISM, LLC Bur Dubai, Dubai UAE
• Played key role in start-up of the new branch and hiring of professional staff.
• Direct business development and operations, for counter sale of air tickets, hotel bookings and full range of
excursions in Dubai UAE.
• Effectively served as organization liaison, promoting company and making presentations to industry, community,
and media leaders, including presenting weekly/monthly sales reports to corporate partners
Direct business development and operations, making reservations of airplane chatters, helicopter chatters, and
full range of excursions.
• Manage full spectrum of business development, establishing and cultivating vital relationships with leaders in hotel
management, DMC’s concierge, educational institutions, businesses, and travel agencies specializing in destinations
for corporate and vacation needs.
• Amplified quarterly profit margins through extensive establishment and branding of company image throughout
UAE Tourism sector
Orchestrated daily office operations, strategically planning and coordinating workflow to simultaneously enhance
profitability, operations, and customer satisfaction.
• Drove operational productivity, managing and presenting various reports, including monthly sales reports and
weekly update reports on sales targets.
• Optimized performance, integrating all aspects of team development with business operations.
• Promoted company branding through the design and production of relevant presentations to local industry,
business, civic, and organizational leaders.
• Streamlined operations by designing and implementing strategic processes to advance quality customer service,
staff performance, product development, sales, and marketing functions.
• Increased profitability through strategic business management, demonstrating organizational, operational, and
staff leadership
Designed, coordinated, and delivered curriculum to simultaneously meet instructional needs of diverse students
and industry regulations while managing full spectrum of business operations, performing all management
functions, and providing staff leadership to actualize organizational objectives.
• Created and directed highly advanced, state-of-the-art aviation learning environment with training facilities in
the Philippines, India, and US to effectively teach aviation students from around the world.
• Effectively trained individuals from an array of different careers and backgrounds in the proper aviation
procedures and processes, presenting courses in Ground Schooling (SPL. PPL, CPL ATPL); Type Rating (ATR-72,
A320, B737); and Aeronautical Engineering.
• Elevated customer service, conducting air chatter services, recreational flights, and joy rides as well as banner
towing.
• Consistently achieved DGCA & ICAO regulations, industry-recognized course standards, and training
requirements, including flight, simulator, and ground instruction, meticulously managing and documenting each
student’s progress.
American School of Aviation, India
BASIC AIRCRAFT MAINTENANCE ENGINEERING LICENCE
SEL, MEL, IR RATING IN C-152, 172, PA-38, PA-34 and BE-55. Philippines
courses: CERTIFICATION , OFFICE AUTOMATION
MPC