Human Resources Officer
Keo International Consultants
Total years of experience :10 years, 6 Months
• Ensure the HR team promotes and maintains a high standard of HR service and delivery whilst maintaining consistency of information
• Provide advice and guidance to employees and allocated line Management on best practice HR functions within the Company
• Maintain and assist with the ongoing development and implementation of Company policies and procedures
• Support manpower planning and recruitment of administrative support staff. Identifies current and upcoming administrative staffing requirements, screens and interviews candidates to ensure skills match position requirements against a defined competency framework. Includes initial discussion on salary and providing subsequent recommendations and evaluations to relevant hiring managers
• Develop and propose frameworks, improvements and benchmarking tools to ensure best practice and an overall quality service is provided in all areas of the Human Resources function
• Mobilize new overseas and local hires into the Company as required
• Deliver weekly orientation presentation and corresponding documentation to all new hires, continually review to ensure material delivered is current and up-to-date
• Ensure completion of new hire surveys section 2 during the probationary period to determine and address possible issues that could influence employment
• Assist in conducting Talent Reviews and provide management with necessary training and tools to complete comprehensive assessments
• Facilitate internal Company transfers, locally and overseas, ensuring a smooth transition
• Prepare and issue various contract amendments as required
• Assist in investigation of and response to issues, enquiries and complaints as they arise to ensure appropriate action and resolution in line with Company discipline and grievance procedures
• Facilitate Company demobilization process. Complete outgoing exit interviews as required and follow up any areas of concern
• Follow up probationary review form completion with relevant managers, ensuring adherence to Company policy and Country Labour Law
• Responsible for annual internship programme. Liaise with various universities and divisions to ensure successful onboarding of interns and timely completion of relevant documentation
• Develop and maintain divisional factsheets and Company related orientation induction presentation to ensure information is current and relevant
• Conduct weekly site visits to in order to provide comprehensive HR support
• Prepare contract amendments as requested
Almana Group is among the top 5 business groups in Qatar holding 30+ divisions ranging from Oil & Gas through Real Estate Constructions, IT, Interiors, Metal works, Automotive (Ford, Peugeot, Dodge, Jeep, Chrysler Dealership) to Commercial activities.
Employee Relations
• Respond to employee’s inquiries on process, requirements about different HR & Admin Service and Company policies
• Grievance handling ( meeting employees at work or Camp) and reporting to HRD and HR Manager
• Ensuring closure of grievances through close coordination with compensation, administration and other HR Function
• Investigating incident and generating report regarding employees (fight, thefts, violation of policy and Qatar Labor law) to determine the transpired event and the culprits.
• Roll out disciplinary action based on the investigation.
• Conducting Exit Interview and Generating report for the management
• Counsels employees regarding work, family, or personal problems
• Implements disciplinary measures related to Attendance, Performance, Behavior and Health & Safety
• Monitoring and follow-up on division performance appraisal compliance
• Allocates new male/female employees to the designated accommodation
HR Compliance
• Follow up with the Division Head on pending leave, certification and other approval in the Oracle / HRMS
• Monitoring and follow-up on division performance appraisal compliance.
• Camp Visit to ensure employee are accommodate as per Group standard and Qatar Labour law.
• Coordinating with Managers and Admin to ensure smooth functioning of HR operations
• Handling camp Clinic and Auditing Camp clinic on quarterly bases.
• Support the HR Projects and initiatives (e.g. Blood Donation, Sports Festival etc., ), and carry out tasks and instruction on a timely and accurate basis to support its success.
Recruitment & Staffing
• Receiving and reviewing of Manpower Requisition Forms received from different departments/divisions.
• Interact with the concerned line manager to understand well about their manpower needs.
• Posting of job vacancies internally and externally using different channels
• Shortlisting of applicants received as per the JDs attached on the MRFs
• Conducts initial interview through skype and/or telephone for those shortlisted applicants from recruitment agencies on those outside Qatar according to the established guidelines for different position categories.
• If required, administering the necessary selection test in accordance with the hiring managers for the shortlisted applicants.
• Organizing the technical interview and providing the required documents (candidate CV, job description & interview assessment form)
• Advice job applicants of the result of the screening process on a timely manner.
• Conducts background investigation for all the selected applicants.
• Prepares job offer letter and eventually employment contracts.
• Follow up with the selected candidate for necessary confirmation of the offer made and the required documents prior to commencement of work.
Compensation, Benefit and Administration
• Extracts daily attendance report from the bio-metric machine
• Prepares the vital documents needed for exit such as clearance and application for exit permit / visa cancellation
• Handles flight bookings of employees due for vacation and exit
• Prepares and communicates General Memos, Certificates and letters
• Handles Medical insurance and Work man general insurance.
• Monitors QID, MOI, and passport expiration and facilitates the processing of renewal
• Hamad Card Processing and Renewal for the employees
Handling On-boarding through Oracle (Taleo) /HRMS
• Closely coordinating with PRO and Immigration for Visa and Qatar ID.
• Conduct HR Orientation/ Induction for all new employees
• Creating employment file.
• Handling Medical Insurance of the employees
Handling Pre and Post On-boarding activities
• Office set up
• Accommodation arrangements.
Target Corporation is the second-largest retailer in the United States, behind Walmart. Minneapolis-based Target Corporation (NYSE: TGT) serves guests at over 1, 800 stores and at Target.com.
• Handling Onboarding through Oracle (Taleo) /HRMS
• Audit and update incoming HR documents ensuring that each is complete.
• Maintain performance standards, both in production and quality of service and updating Process Transactions on HR Database.
• Organizing all documentation related to joining formalities and ensuring its due completion.
• Handling resolution of employee grievances & concerns within stipulated TATs to ensure increased Employee Satisfaction.
• Generating reports and reporting the same to the upper levels of management.
• Hire, Rehire and reinstate of an employee.
• Promotion, demotion and transfer to an employee.
• Providing employment and wage verification details on request.
• Leave of absence and return from leave of absence.
• Verifying work authorization of employees.
• Making changes to personal information on request of the employee or HR.
• Correcting the record of employees.
• Removing access to employee access card at the time of termination.
Maintains customer records by updating account information.
•Maintains financial accounts by processing customer adjustments.
•Recommends potential products or services to management by collecting customer information and analyzing customer needs.
•Attracts potential customers by answering product and service questions
•Marketing and promoting products and services
•Handling customer complaints and grievance
First Class
First Class