Shadan Suhaf, Account Manager - Software services

Shadan Suhaf

Account Manager - Software services

Hilti

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science and Engineering
Experience
9 years, 2 Months

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Work Experience

Total years of experience :9 years, 2 Months

Account Manager - Software services at Hilti
  • United Arab Emirates - Dubai
  • My current job since February 2018

Offering software services to the customer to increase their productivity, transparency and efficiency.

Key Account Manager | ICT Solutions at MIS
  • United Arab Emirates - Dubai
  • November 2016 to January 2018

Manage the day-to-day relationships of a portfolio of clients, analyse campaign performance and improve revenue and P&L of all assigned accounts.
o Responsible for driving new sales and total account management activities through the spectrum of Software and Cloud application which includes Imagicle Software Suite, Azure, AWS, and Acronis.

Enterprise Software Consultant at Dell
  • India - Bengaluru
  • January 2015 to August 2016

Responsible for generating sales through presenting & positioning appropriate solutions meeting the customer requirements.
o Generating opportunities through proactive screening of the market with an active role in sales process.
o Identifying clients, arranging meetings, promoting the spectrum of the security service software’s offered by the Dell Software Group.
o In coordination with Pre-sales, organize demos, solution POCs, workshops for top notch cloud applications software’s like Global VPN Client, GMS, Analyzer, SonicWall Mobile Connect and Net Extender.
o Address client concerns and ensure the resolution of issues in a timely manner.
o Design and deployment Network Security solutions such as Content Filtering, Application Control, Intrusion Prevention, Gateway Anti Virus and Web traffic analysis in real time environment.
o Reviewing information security policies, incident response plans, change management, vulnerability management, patch management policies, as they apply to various facets of the infrastructure in scope.
o Maintaining contact with clients - giving them regular updates.
o Oversee existing campaigns to grow key accounts and apply consultative selling techniques to achieve sales target and penetration into the account.

Education

Bachelor's degree, Computer Science and Engineering
  • at UNIVERSITY OF KASHMIR
  • January 2015

High school or equivalent, Mathematics, Physics, Computer Science
  • at Tyndle Biscoe School
  • December 2009

Distinction

Specialties & Skills

Sales Presentations
Time management skills
ERP CRM
Microsoft Word
ANTI VIRUS
CONTENT MANAGEMENT
CUSTOMER RELATIONS
DOCUMENTATION
MICROSOFT OFFICE
FIREWALLS
TIME MANAGEMENT
MICROSOFT ACCESS
Communications
Cloud Services
Software
Consultation

Languages

English
Expert
Hindi
Expert
Urdu
Expert

Training and Certifications

MCSA (Training)
Training Institute:
Microsoft
CSSA (Certificate)
Date Attended:
July 2015
Valid Until:
July 2018
CCNP (Training)
Training Institute:
Rooman Technologies
Date Attended:
April 2015
Duration:
45 hours
CCNA (Certificate)
Date Attended:
April 2015
Valid Until:
March 2018

Hobbies

  • Football