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Shadi AL. Refai, HR administration manager

Shadi AL. Refai

HR administration manager·Galadari Electromechanical

United Arab Emirates

Diploma, administration

Work experience

Total years of experience: 11 years, 3 months

HR administration manager

October 2007 - October 2011

Galadari Electromechanical

Dubai, United Arab Emirates

October 2007 - October 2011

Responsible for over 1, 300 employees in the companies of my responsibility in means of appraisal, training and recruitment.
Managing a team over 20.
Recruited over 400 employees in all levels.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Guest service executive

September 2001 - September 2007

Jumeirah international

Dubai, United Arab Emirates

September 2001 - September 2007

•Maintained Top VIP clients (Royal families, celebrities, Government delegation, high profile guests).
•Established and implemented Airport intranet system.
•Member of the pre-opening team, and mystery guest program.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Front Office team leader

January 2000 - January 2001

Mövenpick group

Jordan

January 2000 - January 2001

•Handled reservation and operational team in Jordan.
•Create the duty roster, task distribution according to the OSM
•Co-coordinating with other department in a daily basis.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

American association Development

January 2000

January 2000

Diploma, administration

Jordan

Al-jundi international academy

January 1999

January 1999

Diploma, Hospitality managment

Jordan

Skills

Government

Expert

Administration

Expert

Front Office

Expert

Guest Service

Expert

• Team Leadership

Expert

• Good Communication Skills

Expert

• Business Focus

Expert

• Analytical Thinking

Expert

computer skills

Expert

• Result Oriented

Expert

• Common sense

Expert

• Good Prioritization Skills

Expert

• Methodological Approach

Expert

• Loyalty

Expert

• Personal presentation

Expert

Hospitality

Expert

Guest Service

Expert

Front Office

Expert

Administration

Expert

Government

Expert

Hospitality

Expert

Languages

Arabic

Expert

English

Expert