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Shadi AL. Refai, HR administration manager

Shadi AL. Refai

HR administration manager·Galadari Electromechanical

United Arab Emirates

Diploma, administration

Work experience

Total years of experience: 11 years, 3 months

HR administration manager

October 2007 - October 2011

Galadari Electromechanical

Dubai, United Arab Emirates

October 2007 - October 2011

Responsible for over 1, 300 employees in the companies of my responsibility in means of appraisal, training and recruitment.
Managing a team over 20.
Recruited over 400 employees in all levels.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Guest service executive

September 2001 - September 2007

Jumeirah international

Dubai, United Arab Emirates

September 2001 - September 2007

•Maintained Top VIP clients (Royal families, celebrities, Government delegation, high profile guests).
•Established and implemented Airport intranet system.
•Member of the pre-opening team, and mystery guest program.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Front Office team leader

January 2000 - January 2001

Mövenpick group

Jordan

January 2000 - January 2001

•Handled reservation and operational team in Jordan.
•Create the duty roster, task distribution according to the OSM
•Co-coordinating with other department in a daily basis.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

American association Development

January 2000

January 2000

Diploma, administration

Jordan

Al-jundi international academy

January 1999

January 1999

Diploma, Hospitality managment

Jordan

Skills

Government
Expert
Government
Expert
Administration
Expert
Administration
Expert
Front Office
Expert
Front Office
Expert
Guest Service
Expert
Guest Service
Expert
• Team Leadership
Expert
• Team Leadership
Expert
• Good Communication Skills
Expert
• Good Communication Skills
Expert
• Business Focus
Expert
• Business Focus
Expert
• Analytical Thinking
Expert
• Analytical Thinking
Expert
computer skills
Expert
computer skills
Expert
• Result Oriented
Expert
• Result Oriented
Expert
• Common sense
Expert
• Common sense
Expert
• Good Prioritization Skills
Expert
• Good Prioritization Skills
Expert
• Methodological Approach
Expert
• Methodological Approach
Expert
• Loyalty
Expert
• Loyalty
Expert
• Personal presentation
Expert
• Personal presentation
Expert
Hospitality
Expert
Hospitality
Expert
Guest Service
Expert
Guest Service
Expert
Front Office
Expert
Front Office
Expert
Administration
Expert
Administration
Expert
Government
Expert
Government
Expert
Hospitality
Expert
Hospitality
Expert

Languages

Arabic
Expert
English
Expert