IT Manager/ IT Projects Manager
Saudi Cement Company
مجموع سنوات الخبرة :22 years, 3 أشهر
▪ Oversaw and managed daily Oracle EBS applications, business analysis, operations, infrastructure, cybersecurity, and communications, ensuring operational excellence and strategic alignment.
▪ Led the company's digital transformation projects, organizing strategic initiatives and guiding the Steering Committee to meet organizational goals.
▪ Contributed significantly to the Technology & Innovation and Industry 4.0 Committees at the World Cement Association Organization, fostering industry innovation and standards.
▪ Developed and implemented IT strategies, including planning, budgeting, and KPIs, to support and enhance corporate objectives and efficiency.
▪ Directed IT Department Management (ITD) transformations, build a collaborative teamwork environment, enhancing team structure, development, and operational efficiency through strategic initiatives.
▪ Initiated and executed IT improvements and cost-saving measures, leveraging automation and cutting-edge technology.
▪ Developed and implemented IT strategies, budget, Job descriptions, policies, and procedures in alignment with business goals and industry standards.
▪ Provided strategic leadership for IT operations and projects, aligning technology initiatives with business strategies and objectives.
▪ Crafted and maintained a responsive IT strategy to meet business demands, ensuring system availability and performance aligned with strategic goals.
▪ Analyze business technological needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions makers.
▪ Research and evaluate emerging technologies, hardware, and software to establish roadmaps for improvement and business development based on technologies then do the upgrade/replacement as per the needs.
▪ Developed robust business continuity and disaster recovery plans to protect critical operations.
▪ Negotiated with IT vendors to secure vital resources, optimizing costs and service terms.
▪ Led, planned, designed and Executed ERP Oracle modules maintenance and automations to drive process efficiency and operational excellence.
▪ Established a comprehensive IT systems maintenance strategy, covering all critical infrastructure components.
▪ Maintained strict control over IT assets, focusing on risk management and the safety of personnel and users.
▪ Managed key ITD projects, including Microsoft Azure, cloud migrations, Datacenters, servers, cisco IP telephone and network, CCTV, implementing DMS, Archiving, QMS, GRC, Dashboard, Queuing Systems, processes optimization, Weighbridge automation system, DCS upgrade.
▪ Implemented Cybersecurity projects like: SOC, NOC, firewalls, fortiNAC, Rapid 7, CrowdStrike, SIEM, PAM, vulnerability, DLP and data classification.
▪ Oversaw and successfully navigated the complexities of NCA regulatory requirements, leading to the achievement of Aramco CCC compliance.
▪ Responded proactively to audit and risk management inquiries, enforcing measures to mitigate risks and ensure compliance.
▪ Led the organization's telecommunications strategy, optimizing policies and procedures for effective communication.
▪ Delivered insightful reports to executive management, highlighting IT achievements and strategic recommendations.
Pan Gulf Industrial Investment (PGII) is a leading industrial investment and manufacturer company based in Saudi Arabia. It consists of multiple subsidiaries specialized in Steel industry, welding solutions, piping systems, industrial solutions & fabrications, valves manufacturing & services, Technology Systems, Food, and Investment.
▪ Led the comprehensive rollout of SAP ERP across a holding company and its 22 subsidiaries, overseeing server environments, application support, and development initiatives.
▪ Directed the transition from physical to virtual infrastructure, implementing several data centers with technologies such as MS Hyper-V, Cyberoam firewalls, and HP/DELL servers.
▪ Managed budgeting and resource allocation efficiently to deliver IT services within financial constraints, ensuring cost optimization.
▪ Executed detailed project plans, adapting to changing needs and ensuring timely, within-scope project completion.
▪ Enforced best practices and consistent standards across projects to maintain high quality and uniform execution.
▪ Conducted assessments to streamline business processes, facilitating transitions to improved operational models.
▪ Oversaw the RFP process, from preparation to vendor selection and contract negotiations, ensuring advantageous partnerships.
▪ Established project governance structures, including steering committees, for effective oversight, reporting, and success monitoring.
▪ Ensured stakeholder engagement and satisfaction through proactive communication and alignment with project goals.
▪ Shared lessons learned with project teams and stakeholders, promoting knowledge sharing and continuous improvement.
▪ Produced and assisted in analyzing project management reports, offering insights for strategic decision-making.
▪ Coordinated resource allocation, responsibility assignment, and progress tracking to ensure project accountability.
▪ Managed IT advisory, ISO certification, and audit projects, leading strategic compliance and improvement efforts.
▪ Participated in disaster recovery planning, evaluating and testing DR cloud solutions to guarantee organizational resilience.
AlOula is one of Saudi’s leading Real Estate Companies, with a paid up capital of SAR 1.2 bn, total assets under management of SAR 3.5 bn and a land bank of about 14 mm square meter. The Company operates in all sectors of the value chain, starting from master planning to building, owning and operating properties across the region.
▪ Key architect in founding the IT department for AlOula and its subsidiaries across KSA, UAE, and Egypt, including notable entities such as Edar and Emaar Middle East.
▪ Central to expanding IT operations, consultations, and support across diverse companies, ensuring comprehensive service delivery.
▪ Enabled cohesive IT support for all AlOula branches and subsidiaries, streamlining centralized operations for projects and events.
▪ Devised and executed IT strategies, managing budgets (CAPEX and OPEX) and resources to align IT services with fiscal guidelines.
▪ Led the evaluation and design of IT solutions, conducting analyses and competitive bidding to secure contracts and SLAs that support organizational goals.
▪ Directed routine system maintenance and upgrades, enhancing hardware/software performance and security.
▪ Guided the deployment and upkeep of critical IT infrastructure, ensuring network reliability, scalability, and security.
▪ Compiled and presented IT reports to senior management, facilitating strategic decision-making and corrective actions.
▪ Supervised the development of AlOula Group's IT infrastructure to support business processes, including network, email, data storage, and communication systems.
▪ Managed IT strategic planning and policy development, aligning technology services with corporate objectives.
▪ Assisted senior management in system integrations and conversions, aligning IT projects with business strategies.
▪ Orchestrated comprehensive project management, ensuring timely and cost-effective execution in coordination with stakeholders.
▪ Successfully managed multiple high-impact projects, including ERP and data center initiatives, contributing to significant organizational advancements.
▪ Implemented and maintained ISO standards within the IT department, ensuring compliance and quality.
▪ Led IT project management for major auctions, overseeing significant company projects exceeding SAR 2 billion in value.
Key Responsibilities as IT Project Manager:
- Efficiently handled multiple projects, also responsible for some of the important tasks including change management and business owner management. Servers & landscape design and its procurements like SAN switches and SAN storage and etc…
- Served as Archiving Project Manager, consequently assuming responsibility for archiving the company documents pertaining to electronic archiving system (DMS), trained and build the team, procedures, forms and implementing electronic systems.
- Managing and overseeing the whole spectrum of project pertaining to time, communication, cost planning, simultaneously coordinating with stakeholder's for the smooth execution of project.
- Providing strategic supervision and guidance of the organization’s IT projects to ensure that its plans and deliverables are in line with the organization’s business strategy and achieving organizational goals and objectives.
- Planning project and identifying resources, monitoring project steps and timelines, simultaneously reviewing and ensuring the project’s planned deliverables are met within the desired timeframe and budget.
- ERP Projects, Datacenter Projects, DMS Projects, Infrastructure Projects, Backup and DR projects, Microsoft CRM Project, Call Center Project, IP telephone and Video Conferencing.
- Creating Multimedia Movies using 3D Max Technology, Interactive CD, Applications/software, websites and touch Screen Programs Interactive with the Customer.
- Implementing ISO procedures for IT department and ISO Audit team member.
- IT Project Manager and provided support for 9 Auctions for huge Company projects (more than SAR 2 bn).
- Mastering Virtualization Administration, Operating and Monitoring VMware/Hyper-V/Citrix environments and converting physical servers to virtual servers.
- Installing/ configuring several network devices encompassing Cisco routers, HP switches (VLAN) and Firewall equipment, consequently managing VMware vSphere Environment and Symantec Backup Exec 2012 as per organizational policies and procedures.
- Administering Active Directory pertaining to user profiles and other resources on the network, thereby installing, configuring MS Exchange, Servers, MS CRM, SQL Server, DNS Server, DHCP Server, ISA Server, Printer Server and File Server.
- Providing troubleshooting and rectification for network issues, monitoring activities relating to Mcafee Full protection, Anti-Virus corporate edition and firewall to maintain network security.
- Deploying and configuring hardware, software and LAN inventory list and upgrading hardware equipment, PCs, printers and network including hubs, switches, servers and cabling subsystems to enable glitch-free operations.
- Conducting regular data and system backups for all servers and employees Data and preventive maintenance of computers and network resources to ensure optimum system performance.
- Possessing concrete experience with video conferencing and meeting room systems, simultaneously superintending the Avaya System (Telecommunication system) in acquiescence with company standards.
Key Responsibilities:
• Identified/ analyzed students’ requirements and competencies, tailored teaching methodologies to maximize students’ comprehension and learning experience.
• Provided in-depth expertise for development and implementation of integrated learning infrastructure in the field, using state of art teaching interface.
• Rendered information to the customers about the Microsoft system Engineer Courses, clarified doubts and issues regarding the same to ascertain proper workflow.
• Assessed the competence of candidates against the established standards and provided necessary co-ordination to ensure that the training activities are carried out effectively and efficiently.
• Attended ongoing professional development programs to keep abreast of emerging technologies, simultaneously ensured a highly conducive atmosphere for learning through encouraging healthy competition.
Key Responsibilities:
• Efficiently developed a flexible database program for the company regarding employee’s payroll and provided requisite information to HR department consisting of general information, salary, bonus, transportation and accordingly carried out calculation work requested by HR Admin department.
• Analyzed business processes, functions and procedures to determine most effective business systems software that best satisfy client needs.
• Reviewed existing ideas/concepts, revised and modified them as per client’s requirements, worked with senior developers to create new ideas within the framework of budget/time.
• Continually endeavored to improve the quality and efficiency of services provided by the department whilst adhering to information security and regulatory compliance.
• Stayed attuned of latest technology to ensure organization remains ahead of competitors and achieve established goals in an efficient and effective manner.
Machine Learning, Big Data, Artificial Intelligence, Natural language, Robotics and deep learning.
Certified Classic Control & Field Instrumentation Professional
Certified PLC SCADA Professional
Attend Certified Information Systems Auditor (CISA) Preparation Workshop and now preparing for the exam. ISACA Member
VMware Certified Professional 5 Data Center Virtualization VCP5-DCV VMware vSphere: Install, Configure, Manage (VSICM V5),
Training Courses and Certifications: • VMware vSphere: Install, Configure, Manage (VSICM V5), Global Knowledge, Dubai • Backup Exec 2012 Administration, Symantec, Dubai