IT Manager / IT Projects Manager
Saudi Cement Company (Public Listed Company)
Total des années d'expérience :21 years, 3 Mois
• Technology and Innovation Committee Member: Active participant in the Industrial 4 technologies committee of the World Cement Association/Organization, focusing on integrating advanced technologies into industrial operations.
• Oversaw Daily Operations: Managed Oracle EBS applications, business analysis, data management, operations, infrastructure, cybersecurity, and communications, ensuring operational excellence and strategic alignment.
• Led Digital Transformation Projects: Spearheaded digital transformation initiatives, guiding the Steering Committee to leverage emerging technologies for organizational growth and efficiency.
• Developed and implemented IT strategies: Formulated IT strategies, budget plans, and KPIs to enhance corporate objectives and operational efficiency through innovative technology solutions.
• Departmental Transformation: Led IT Department Management (ITD) transformations, fostering a collaborative environment, and enhancing team structure and operational efficiency using cutting edge technologies.
• Initiated IT Improvements: Implemented IT improvements and cost saving measures by leveraging automation, artificial intelligence, and other advanced technologies.
• Strategic Leadership: Provided strategic leadership for IT operations and projects, ensuring technology initiatives align with business strategies and objectives.
• Technological Analysis and Enhancement: Conducted comprehensive analyses of business technological needs, identifying vulnerabilities, and implementing solutions to boost productivity, efficiency, and accuracy.
• Emerging Technologies Research: Researched and evaluated emerging technologies, hardware, and software, establishing roadmaps for technological advancement and business development.
• Data Management and Governance: Developed and maintained comprehensive data management policies, ensuring alignment with organizational goals and regulatory requirements.
• Data Classification: Implemented data categorization to ensure proper handling and protection.
• Data Loss Protection: Implemented solutions to prevent data breaches and data loss.
• Business Continuity and Disaster Recovery: Developed and maintained robust business continuity and disaster recovery plans, leveraging advanced technologies to safeguard critical operations.
• Vendor Negotiations: Negotiated with IT vendors to secure state-of-the-art resources, optimizing costs and service terms to support technological advancements.
• IT Asset Management: Maintained strict control over IT assets, focusing on risk management and the safety of personnel and users through innovative security solutions.
• Managed Key IT Projects: Oversaw projects involving Microsoft Azure, cloud migrations, data centers, servers, Cisco IP telephony and network, CCTV, DMS, archiving, QMS, GRC, dashboards, queuing systems, process optimization, weighbridge automation systems, and DCS upgrades.
• Cybersecurity Projects: Implemented advanced cybersecurity projects such as SOC, NOC, firewalls, FortiNAC, Rapid 7, CrowdStrike, SIEM, PAM, vulnerability management, DLP, and data classification.
• Compliance Achievement: Navigated complex NCA regulatory requirements, achieving Aramco CCC compliance through strategic implementation of advanced technologies.
• Audit and Risk Management: Proactively responded to audit and risk management inquiries, enforcing measures to mitigate risks and ensure compliance through technological solutions.
• Executive Reporting: Delivered insightful reports to executive management, highlighting IT achievements and strategic recommendations focused on emerging technology.
• AI System Projects: Implemented artificial intelligence projects using machine learning and deep learning technologies, such as car plate detection systems, road sign detection, social media sentiment analysis systems, face detection systems, and big data analysis.
• Oversaw Daily Operations: Managed ERP applications, operations, infrastructure, security, data management and telecommunications, ensuring operational excellence and strategic alignment.
• Managed ERP Projects: Led the comprehensive rollout of SAP ERP across a holding company and its 22 subsidiaries, overseeing server environments, application support, and development initiatives.
• Executed detailed project plans, adapting to changing needs and ensuring timely, within-scope project completion.
• Enforced best practices and consistent standards across projects to maintain high quality and uniform execution.
• Conducted assessments to streamline business processes, facilitating transitions to improved operational models.
• Oversaw the RFP process, from preparation to vendor selection and contract negotiations, ensuring advantageous partnerships.
• Established project governance structures, including steering committees, for effective oversight, reporting, and success monitoring.
• Ensured stakeholder engagement and satisfaction through proactive communication and alignment with project goals.
• Produced and assisted in analyzing project management reports, offering insights for strategic decision-making.
• Data Management and Governance: Developed and maintained comprehensive data management policies, ensuring alignment with organizational goals and regulatory requirements.
• Coordinated resource allocation, responsibility assignment, and progress tracking to ensure project accountability.
• Developed and implemented IT strategies: Formulated IT strategies, budget plans, and KPIs to enhance corporate objectives and operational efficiency through innovative technology solutions.
• IT advisory: ISO certification, and audit projects, leading strategic compliance and improvement efforts.
• Oversaw Daily Operations: Directed the transition from physical to virtual infrastructure, implementing several data centers with technologies such as MS Hyper-V, Cyberoam firewalls, and HP/DELL servers and managing the daily activities.
• Business Continuity and Disaster Recovery: Participated in disaster recovery planning, evaluating and testing DR cloud solutions to guarantee organizational resilience.
• ITD Department Founder: founded the IT Department across AlOula Holding and its subsidiaries in KSA, UAE, Bahrain, and Egypt, including notable entities such as Edar and Emaar Middle East.
• Centralizing IT Operation: to expanding IT operations, consultations, and support across diverse companies, ensuring comprehensive service delivery.
• Oversaw Daily Operations: Managed ERP applications, operations, infrastructure, security, data management and telecommunications, ensuring operational excellence and strategic alignment.
• Strategic Leadership: Managed IT strategic planning and policy development, aligning technology services with corporate objectives, managing budgets (CAPEX and OPEX) and resources to align IT services with fiscal guidelines.
• IT Advisory/Management: Led the evaluation and design of IT solutions, conducting analyses and competitive bidding to secure contracts and SLAs that support organizational goals.
• Supervised the development of AlOula Groups IT infrastructure/systems/applications to support business processes, and communication systems.
• Implemented and maintained ISO standards within the IT department, ensuring compliance and quality.
• Compiled and presented IT reports to senior management, facilitating strategic decision-making and corrective actions.
• Project Management: Orchestrated comprehensive project management, ensuring timely and cost-effective execution in coordination with stakeholders.
• Successfully managed multiple high-impact projects, including ERP SAP and data centers implementation, security systems, application implementations, contributing to significant organizational advancements.
• Systems Maintenance: Directed routine system maintenance and upgrades, enhancing hardware/software performance and security.
• IT Asset Management: Maintained strict control over IT assets, data management, focusing on risk management and the safety of personnel and users through innovative security solutions.
• Business Continuity and Disaster Recovery: Developed and maintained robust business continuity and disaster recovery plans, leveraging advanced technologies to safeguard critical operations.
Key Responsibilities:
• Manage and maintain: Virtualization Administration, Operating and Monitoring VMware/Hyper-V/Citrix environments and converting physical servers to virtual servers.
• Installing/ configuring: several network devices encompassing Cisco routers, HP switches (VLAN) and Firewalls, consequently managing VMware vSphere Environment and Symantec Backup Exec 2012 as per organizational policies and procedures.
• Maintain systems: Active Directory, MS Exchange, Servers, MS CRM, SQL Server, DNS Server, DHCP Server, ISA Server, Printer Server and File Server.
• Troubleshooting: maintain and resolving network issues, monitoring activities relating to Antivirus Full protection, Antivirus corporate edition and firewall to maintain network security.
• Deploying and configuring: the hardware, software and LAN inventory list and upgrading hardware equipment, PCs, printers and network including hubs, switches, servers and cabling subsystems to enable glitch-free operations.
• Business Continuity and Disaster Recovery: Conducting regular data and system backups for all servers and employees Data and preventive maintenance of computers and network resources to ensure optimum system performance.
• Telecommunication systems: implemented video conferencing and meeting room systems, simultaneously superintending the Avaya IP Telephone System in acquiescence with company standards.
Machine Learning, Big Data, Artificial Intelligence, Natural language, Robotics and deep learning.
VMware Certified Professional 5 Data Center Virtualization VCP5-DCV VMware vSphere: Install, Configure, Manage (VSICM V5),
Certified Classic Control & Field Instrumentation Professional
Certified PLC SCADA Professional
Attend Certified Information Systems Auditor (CISA) Preparation Workshop and now preparing for the exam. ISACA Member
Training Courses and Certifications: • VMware vSphere: Install, Configure, Manage (VSICM V5), Global Knowledge, Dubai • Backup Exec 2012 Administration, Symantec, Dubai