محلل أعمال
Netways
Total years of experience :16 years, 4 Months
محلل أعمال
مدير تطوير أنظمة الحج
IT & ERP Manager
• Manage an IT and ERP team, mentoring, guiding them.
• Define the company's strategy for IT .
• Submitting status, project, department performance, IT staff performance reports to top management.
• Proposing and approving IT infrastructure.
• Formulating and implementing IT strategy, plans and security audits.
• Managing IT staff for extending IT support AD, E-mails, Server availability, SQL backups and Anti-virus.
• Configuration and development of financial reports in Management Reporter according to audit firm Deloitte’s standards.
• Managed IT team operations of company HQ and Branch Offices in KSA.
• Moderated all IT support operations including network infrastructure, comm. helpdesk operations.
• Designed Communications & Network structure, backup solutions, disaster recovery plans and security solutions.
• Align IT strategy and planning with the organization's business goals and values.
• Plan, implement, install, operate and maintain systems hardware, software applications and Information Technology infrastructure.
• Provide hardware and software engineering support for Information Systems utilizing object oriented programming and client / server applications.
• Manage project deployment lifecycle, define requirements, research solutions, design systems, support testing and oversee live implementation.
• Evaluate customer or product requirements to develop total systems solutions within project timelines and cost constraints.
• Oversee the testing and monitoring of applications and systems performance.
• Support staff and end user with resolution of systems issues, malfunctions or software programming problems.
• Manage full software development planning process including the design of specifications, diagrams, techniques and strategies.
• Install and implement new programs, modules, servers, hardware, network equipment when necessary to upgrade, improve resources or increase compatibility
• Establish and maintain strong business relationships with both senior and operating level business leaders keeping IT initiatives aligned to Business objectives .
• Define and ensure compliance with Service Level Agreements.
• Negotiate and implement complex contracts.
• Ensure contingency plans are in place for core IT systems.
• Provide the high level design for ERP system and the integration with other systems.
• Manage the entire ERP Implementation project lifecycle and ensuring the project success and customer satisfaction.
• Manage ERP Integration projects as per the project plan, scope, costs, schedule and quality of deliverables.
• Collected the issues from each department in existing AX Dynamic system, and organized on priority/significance basis into Open Project server on the basis of Sprints of agile method
• Prepared Training server along with relevant portions of AX Dynamic training material, videos, e-learning for end-users to increase confidence and understanding of various ERP process
• Technical and functional training to IT department and end-users of AX Dynamic
• Managed ERP projects and maintained partner-customer relationships, purchases of new ERP user licenses, modules.
• Web application analysis, development and implementation for ATTIEHMEDICO Official Website.
IT consultant at the following projects :
* ARAMCO - Khobar: installation (system, DB, Domain, …) Configuration and build Script for EEG System .
* King Faisal Specialist Hospital - Riyadh : IT Consultant for Server Room - PACS and RIS System .
National Guard Hospital - Jeddah : Infrastructure for new EEG Healthcare Department .
* King Fahd Military Hospital - Jeddah : Connection between HIS system and EEG Department by HL7 .
* Holy Makkah Municipality : IT Consultant for Smart Meeting Room (Analysis, Design, Products, Configuration, Smart solutions and Controls, Conference Call, , , , )
• Responsible for the project management throughout the entire project life-cycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, post, installation, implementation, integration, migration, review and project close out / handover
• Implement PACS systems (Picture archiving and communication system) Sectra PACS
• Implement RIS system (Radiology information system ) Sectra RIS
• Implement 3D reconstruction System (Vital Vitrea )
• HL7 integration
• Data Migration .
• Data Center Preparation (Civil work, raised floor, cabinet, Servers, Core Switch, fiber connection .... etc...)
• Network Infrastructure (switches, cabling, fibers, routing, etc..)
• Plan, coordinate and implement the project management activities on a project in order to meet the contract commitments and objectives
• Establish project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities.
• Drive project execution: track project activities, monitor and handle changes, conflicts and escalations.
• Handle customer and stakeholder engagement: manage customer relationship building.
• Confidence and trust, ensure project progress arranging meetings and customer events.
• Manage project finance: ensure financial system monitoring.
• Develop the business: participate to contract preparation and to pre-sales meeting.
• To ensure all activities meet with the standards for quality management, health and safety, environmental policies and local laws to which the business find itself operating under.
• Maintain historical and develop new client relationships to delivery high levels of customer satisfaction.
• Applied Projects:
• King Abdul-Aziz university hospital - Jeddah.
• King Fahd General Hospital - Jeddah
Head of Software Engineering and Instructor
Science & Technology College, 2009-2010.
* Head of software Engineering department.
* Work as Computer Instructor for Computer introduction, VB.Net, ASP.Net, SQL Server, Database, System Analysis, Software Engineer, AI, C++, Image processing, Logic and design, …. .
Dissertation : The new method proposed in the banking operations of electronic payment .