shady hefina

Senior voice Engineer at Wasla OutSourcing

• Egypt - Cairo
• My current job since October 2007

• Design, Implementation, configuration and administration of VoIP systems such as Asterisk PBX (Linux based), Mitel PBX, Alcatel PBX, Avaya PBX and Aheeva Voice solutions
• Implementation & administration of Cisco Unified Communications Manager (CUCM), IP communicator and telephony hardware.
• Experience on layer 3 and layer 2 switch CISCO Devices
• In depth CISCO Technology administration and implantation
• .Implementation & administration of virtualization infrastructure on VMware technology (ESXi).
• Implementation & administration of Linux based servers, applications and systems

Linux Server administration

Call Management Reporting Systems

Call Management Recording Systems