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شاه محمد جويا, Sales Officer

شاه محمد جويا

Sales Officer·R O Z I Vacation Homes Rental

الإمارات العربية المتحدة

بكالوريوس, English Literature

الخبرة العملية

مجموع سنوات الخبرة: 5 سنوات, 5 أشهر

Sales Officer

نوفمبر 2024 - حتى الآن

R O Z I Vacation Homes Rental

دبي، الإمارات العربية المتحدة

نوفمبر 2024 - حتى الآن

As a Sales Officer in the hospitality and tourism sector, I am responsible for generating new business opportunities, managing client relationships, and promoting our services to both local and international customers. My duties include identifying potential markets, preparing proposals and presentations, negotiating contracts, and ensuring high levels of customer satisfaction. I collaborate closely with the marketing and operations teams to deliver seamless guest experiences, contribute to revenue growth, and maintain the company’s reputation for excellence in service. My role requires strong communication, cultural sensitivity, and a deep understanding of client needs in a fast-paced, customer-focused environment.

مجال الشركة:
العقارات
الدور الوظيفي:
السياحة والضيافة

English Teacher

نوفمبر 2021 - سبتمبر 2023

Rumi Academy

Kabul، أفغانستان

نوفمبر 2021 - سبتمبر 2023

At Rumi Academy, I served as Principal, English Teacher, and Curriculum Planner, where I played a central role in leading and shaping the academic environment of an online educational platform dedicated to providing quality education to Afghan girls who were banned from attending school. I oversaw daily operations, coordinated with staff, and ensured a supportive learning environment for both teachers and students. As a teacher, I delivered engaging English lessons focused on language fluency, critical thinking, and confidence-building. In my role as curriculum planner, I designed structured learning programs tailored to the unique needs of remote learners, aligning them with international standards. This role demanded leadership, creativity, adaptability, and a deep commitment to educational equity and empowerment.

مجال الشركة:
مراكز التدريب والتعليم
الدور الوظيفي:
الإدارة

English Teacher

يوليو 2018 - مايو 2020

Daqiq High School

Mazar-e Sharif، أفغانستان

يوليو 2018 - مايو 2020

مجال الشركة:
مراكز التدريب والتعليم

التعليم

Balkh University

نوفمبر 2021

نوفمبر 2021

بكالوريوس، English Literature

أفغانستان

المعدل التراكمي (نقاط): 4.0 من 4

المعدل التراكمي (نقاط): 4.0 من 4

I am a dedicated and versatile graduate with a Bachelor’s degree in English Language and Literature from Balkh University, Afghanistan. My academic record reflects a commitment to excellence, demonstrated by a CGPA of 4.00 out of 4.00 and consistently high grades across a range of subjects, including English Literature, Communication, Grammar, and Educational Psychology. Throughout my studies (2017–2021), I developed strong professional skills that go beyond teaching and apply effectively to customer service, call center operations, and administrative roles. My education emphasized advanced English communication, critical thinking, and the ability to interact confidently with diverse individuals and teams. Key Skills and Strengths: Excellent Verbal and Written Communication: Fluent in English with strong presentation and conversation abilities, making me effective in customer-facing roles and professional correspondence. Active Listening and Problem Solving: Trained to understand customer needs, resolve inquiries efficiently, and maintain positive relationships. Organization and Attention to Detail: Skilled in managing records, preparing reports, and maintaining accurate documentation. Time Management: Able to handle multiple tasks and meet deadlines in fast-paced environments. Teamwork and Collaboration: Experienced in working closely with colleagues and clients from different backgrounds. Adaptability: Quick to learn new systems, procedures, and technologies. I am eager to apply these skills in positions such as: Call Center Agent / Customer Service Representative Administrative Assistant / Office Support English Teacher or Language Trainer Sales Support / Client Relations Associate My goal is to contribute positively to organizations that value dedication, professionalism, and a commitment to delivering excellent service. Whether working directly with customers, supporting office operations, or assisting in training and communication, I bring a proactive mindset and a strong work ethic. I am confident that my combination of language proficiency, interpersonal skills, and academic discipline will make me a valuable addition to your team. Please feel free to connect with me to explore opportunities where I can contribute to your success.
عرض المرفق

Balkh University

سبتمبر 2021

سبتمبر 2021

بكالوريوس، English literature

أفغانستان

المعدل التراكمي (نقاط): 4 من 4

المعدل التراكمي (نقاط): 4 من 4

I am a dedicated and versatile graduate with a Bachelor’s degree in English Language and Literature from Balkh University, Afghanistan. My academic record reflects a commitment to excellence, demonstrated by a CGPA of 4.00 out of 4.00 and consistently high grades across a range of subjects, including English Literature, Communication, Grammar, and Educational Psychology. Throughout my studies (2017–2021), I developed strong professional skills that go beyond teaching and apply effectively to customer service, call center operations, and administrative roles. My education emphasized advanced English communication, critical thinking, and the ability to interact confidently with diverse individuals and teams. Key Skills and Strengths: Excellent Verbal and Written Communication: Fluent in English with strong presentation and conversation abilities, making me effective in customer-facing roles and professional correspondence. Active Listening and Problem Solving: Trained to understand customer needs, resolve inquiries efficiently, and maintain positive relationships. Organization and Attention to Detail: Skilled in managing records, preparing reports, and maintaining accurate documentation. Time Management: Able to handle multiple tasks and meet deadlines in fast-paced environments. Teamwork and Collaboration: Experienced in working closely with colleagues and clients from different backgrounds. Adaptability: Quick to learn new systems, procedures, and technologies. I am eager to apply these skills in positions such as: Call Center Agent / Customer Service Representative Administrative Assistant / Office Support English Teacher or Language Trainer Sales Support / Client Relations Associate My goal is to contribute positively to organizations that value dedication, professionalism, and a commitment to delivering excellent service. Whether working directly with customers, supporting office operations, or assisting in training and communication, I bring a proactive mindset and a strong work ethic. I am confident that my combination of language proficiency, interpersonal skills, and academic discipline will make me a valuable addition to your team. Please feel free to connect with me to explore opportunities where I can contribute to your success.

Skills

Call Center
Expert
Call Center
Expert
Communications
Expert
Communications
Expert
Teaching English
Expert
Teaching English
Expert
Administrative Support
Expert
Administrative Support
Expert
Customer Service
Expert
Customer Service
Expert
SALES
Intermediate
SALES
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
SALES REPORTING
Intermediate
SALES REPORTING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
English
Expert
English
Expert
Persian
Expert
Persian
Expert
Pashto
Intermediate
Pashto
Intermediate
Uzbek
Intermediate
Uzbek
Intermediate
Computer Skills
Intermediate
Computer Skills
Intermediate
Teaching English
Expert
Teaching English
Expert
Teaching
Expert
Teaching
Expert
Education
Expert
Education
Expert

اللغات

الانجليزية
مبتدئ
الفارسية
مبتدئ

التدريب و الشهادات

الشهادات
Driving licence

الهوايات

  • Reading
    Developed strong critical thinking and communication skills through extensive reading of books on business, personal development, and real estate. Frequently apply insights from reading to client interactions and market research.