Shaharul Islam

Retail Sales Supervisor Aditya Billa Group Private Limited, KarnatakaOversaw daily operations of the sales floor. delegating tasks appropriately
to ensuresmooth functioning at all times.Managed inventory levels effectively, ensuring optimal product availability whileminimizing
overstock issues.Resolved escalated customer issues swiftly, maintaining strong relationships with loyalcustomers while preserving company
reputation.Supported colleagues in their professional development through regular coaching sessions.aimed at improving skills related to
customer interaction. Others experience.Handle customer calls, emails, and chats. Resolve customer queries and complaints. Provide
information about products and services. Maintain customer records and update systems. Follow companypolicies and quality standards. Meet
productivity and customer satisfaction targets. Skills. Problemsolving ability. Customer service attitude.

I am hardworking, honest, polite, punctual, friendly, and a quick learner. I have good communication skills, work well in a team, stay calm
under pressure, and always try to provide excellent customer service.
Simple version:
I am hardworking, punctual, polite, friendly, and always ready to help customers. I well a

Efficiently managed daily office operations by performing a variety of support tasks that kept the workspace organized and functional.
Responsibilities included maintaining cleanliness, preparing and serving refreshments, and assisting staff with general
inquiries.Demonstrated exceptional attention to detail and time management by ensuring all supplies were stocked and equipmentwas
in working order, contributing to a productive work environment.Played a key role in enhancing team productivity byfacilitating
communication between departments and assisting in the reception area as needed.Recognized for excellent interpersonal skills,
fostering a welcoming office atmosphere, and building rapportwith visitors and team members.Consistently received positive feedback
for reliability and the abilityto manage multiple tasks efficiently, ensuring smooth daytoday operations.