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Shahbaz Ali, cashiers and sales staff

Shahbaz Ali

cashiers and sales staff·Tea Spoon Cafe

United Arab Emirates

High school or equivalent, English

Work experience

Total years of experience: 26 years, 5 months

cashiers and sales staff

January 2024 - Present

Tea Spoon Cafe

Dubai, United Arab Emirates •Remote

January 2024 - Present

Managefront-desk operations, greet customers, and provide
product/service information
Handle phone and in-person inquiries professionally
Promote menu items and upsell to increase daily sales
Maintain a clean, welcoming reception and service area all managed extra experience fast food maker and handle kitchen services
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Sales Cashier

January 2019 - December 2023

Tea Square Restaurant

Dubai, United Arab Emirates

January 2019 - December 2023

Processed customer orders and handled all payment transactions
Delivered excellent customer service to ensure repeat business
Assisted in promoting special deals and menu combos to boost sales
Handled guest issues with calm and efficient solutions
Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Receptionist

January 2017 - January 2019

Mukut Regency

Delhi, India

January 2017 - January 2019

Welcomed guests and managed check-in/check-out procedures
Responded to inquiries and resolved complaints in a courteous manner
Maintained booking records and collaborated with housekeeping
Ensured a smooth and professional front desk operation
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Waiter

January 2000 - January 2017

Mukut Regency

New Delhi, India

January 2000 - January 2017

Provided excellent table service in a busy hotel restaurant
Worked closely with the reception team to manage VIP guest needs
Ensured guest satisfaction and created a positive dining experience
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Anjuman English Medium School

January 2010

January 2010

High school or equivalent, English

India

Skills

COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
POINT OF SALE
Intermediate
POINT OF SALE
Intermediate
SALES
Intermediate
SALES
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate

Languages

Hindi

Beginner

English

Beginner

Arabic

Beginner

Hobbies and interests

Team
Hospitality
Cooking
Customer Service