Bayt.com
Shahed Alawamleh, head of customer service

Shahed Alawamleh

head of customer service

Jordan ahli bank

Location
Jordan - Amman
Education
Bachelor's degree, finance and banking
Experience
14 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 8 Months

head of customer service at Jordan ahli bank
  • Jordan - Amman
  • My current job since March 2012

customer service

Call centre agent at Markavip
  • Jordan - Amman
  • October 2011 to March 2012

1-conducting 120-200 calls a day .
2- receive 20-50 calls a day.
3-live chat with customers .
4-answer e-mails from customers.
5-follow up with cases through e-mail .

staff at ROSA CLARA
  • Jordan
  • September 2010 to April 2011

sales person

store manager at ABC department store
  • Jordan
  • September 2009 to September 2010

sales person and store manager

cachier and customer service at miles supermarket
  • Jordan
  • April 2009 to September 2009

cachier and customer service

Education

Bachelor's degree, finance and banking
  • at Al-Balqa'a Applied University
  • August 2011

i finished BA of finance and banking with a "good" GPA

Specialties & Skills

Word Of Mouth Marketing
+Endorse 1
Customer Service
+Endorse 1
Effective Meetings
+Endorse 1
Quality Of Care
+Endorse 1
Work under pressure
+Endorse 0
Work within a team
+Endorse 0
Time management
+Endorse 0
computer skills
+Endorse 0
customer service
+Endorse 0
English
+Endorse 0

Languages

Arabic
Expert
English
Expert

Training and Certifications

professional customer service and selling skills (Certificate)
Date Attended:
July 2012
Valid Until:
July 2012
ICDL (Certificate)
Date Attended:
September 2008
Valid Until:
November 2008

Hobbies

  • reading , writing articles and poetry, travelling