Shaheera Navas

Managed a high-value key account portfolio ensuring long-term contract retention and strategic growth & navigating
complex procurement cycles and aligning both hardware and software trading solutions with large-scale industrial
requirements.
Streamlined the end-to-end sales coordination process for enterprise-level contracts, signifcantly reducing lead times and
improving service delivery for high-profle UAE clients
Developed bespoke account strategies that successfully integrated CADD Emirates technology offerings into the digital
transformation roadmaps of major retail and industrial conglomerates
Coordinated cross-functional teams to ensure the seamless execution of high-volume orders, maintaining a 100%
excellence rate in client satisfaction and operational delivery.
Analyzed market trends and competitor activity within the UAEs tech-trading sector to provide actionable insights for
senior leadership and key account expansion.

Managing a diverse portfolio of accounts across negotiated, groups, and wholesale segments, ensuring comprehensive
account management.
Developing and executing business development strategies within the designated territory to drive market expansion and
revenue growth.
Cultivating and nurturing strong relationships with key accounts, employing effective communication and negotiation skills.
Conducting thorough market analysis and competitor research to identify opportunities for revenue optimization and
market differentiation.
Collaborating cross-functionally to tailor solutions and deliver exceptional service to clients, resulting in increased
customer satisfaction and retention.
Implementing innovative sales techniques and promotional initiatives to drive customer acquisition and revenue
generation.
Maintaining meticulous records and reports to track performance metrics and inform strategic decision-making, ensuring
accountability and transparency in sales operations.