National Inventory Manager
Tabcorp
Total years of experience :25 years, 8 Months
Achievements:
• Rationalised inventory from 37, 000 SKUs to less than 13, 000 SKUs
• Classified A, B.C and D classes of inventory and implemented distribution strategy reducing inventory holding significantly
• Mapped end to end supply network, lead times, replenishment and distribution of stock policies
• Improved inventory performance to achieve 95% first time resolution of calls
• Documented National Inventory Management and Procurement Policy
Key Responsibilities:
Inventory Management
• Reduced strategic supply inventory by setting up minimum and maximum stock holding of each SKU at all nodes in the network
• Analysed spares criticality and availability to identify the gaps in inventory levels and minimised asset downtime
• Balanced inventory levels to minimise costs resulting from buying and holding unnecessary parts
• Implemented an effective inventory reduction strategy to minimise tied-up capital and inventory carrying costs
• Broke the silos and justified the benefits of inventory optimisation to get buy-in from maintenance and service delivery/accounts managers
• Strategically mapped and monitored supply chain to ensure sufficient, timely supply to meet immediate demand
• Effectively identified, managed and mitigated risk of uncertainties in supply in today’s economic environment
• Classified inventory into A, B, C and D classes and V (vital), E (essential) and D (desirable) criticality and set up distribution policy and rules for replenishment
Supply Chain Management
• Managed supply chain effectively to improve profitability and increase revenue
• Mapped end to end supply network to graphically visualise all the elements of a complex supply chain
• Identified and mitigated the risks associated with uncertainty of supply and demand
• Explored and examined the impacts of various strategies to increase agility and reduce supply chain risks
• Overcame challenges related to obsolescence and ageing assets effectively to avoid unnecessary costs and predictable shortages
• Implemented advanced forecasting and inventory planning methods to manage the risks of uncertainty
Procurement
• Rationalised suppliers and implemented preferred suppliers base
• Negotiated supply contracts for parts with preferred suppliers
• Implemented category management and spend analysis principles
• Reduced emergency purchases through better procurement planning
• Devised strategy to monitor and address price variances
Company Profile: IBM is a global technology and innovation company with operations in 170 countries. With a 79 year history in Australia, IBM has been applying its expertise, global scope and creativity to help compete in the global digital economy. Logistics Operations department of IBM Australia is overall responsible for Telstra end to end Supply Chain. Working on Telstra Integrated Account (TIA) for IBM GPS (Global Process Services) my responsibilities included
Logistics Management
• Managed multiple vendors providing warehousing and transport services including TNT, Aus Post (AAE &, Star track) and Ceva Logistics
• Managed day to day logistics issues and resolved through implementation of best practices
• Monitored compliance of SLA’s and put corrective measures
• Planned and monitored volumes and transport for multiple services
• Managed transport spend of A$ 350 million per year
Service Delivery and Vendor Management
• Improved service delivery mechanism to the client (Telstra)
• Improved client relationship and service quality
• Analysed weekly and monthly DIFOT performance of carriers nationally and interpreted results to identify problem areas in supply chain
• Reported KPI’s and performance to the client on weekly and monthly basis
• Monitored vendor quality & risk management
Change Management
• Lead the implementation of measures that matter (New KPI’s) in Logistics Operations
• Participated in change management and problem management processes
• Participated in scoping for new initiatives
• Logged and monitored changed requests with Business Operations
• Participated in new RFP process
Achievements
• Analysed and implemented milk runs in WA and reduced transport costs significantly
• Analysed historical data and implemented the most cost effective truck size for each run
• Implemented use of milk run trucks for reverse logistics
• Reviewed carriers transit matrices and identified areas of improvement
Annual Turnover = A$ 300 million
Annual Volume = 30, 000 tonnes
Staff Managed = 15
Replenishment Planning
• Planned replenishment of category stock for national DC's and developed production plans catering for the production capacities of multiple production sites
• Designed Supply Chain Network comprising of Road, Rail and Sea and managed end to end activities
• Planned catalogue promotional activities and ensured availability of stock for weekly promotions on time
Inventory Management
• Daily managed Inventory Reconciliation reports and checked opening stock levels nationally
• Daily managed short code reports and materials at risk reports and devised strategies to clear them
• Monitored daily stock on hand, stock in transit and expected receipts by supplier reports
• Investigated and managed potential short falls and devised strategies to avoid recurrence
• Reviewed Dated & Damaged and underlying causes and put action plans to minimise waste
• Organised cyclic counts for lost stock and periodic stock takes
Demand Forecasting
• Created weekly, monthly and seasonal demand forecasts for the category
• Prepared collaboration packs and shared demand forecasts with the suppliers
• Reported forecasts accuracy
• Planned forecasts for promotional lines with the category manager
• Implemented balanced score card
Daily Operations Management
• Managed 5 national DC’s in the country in each state
• Liaised with production facilities for stock into NDC's and from NDC's to stores
• Managed capacity issues, DC put aways, daily wave and despatch to stores
• Liaised with transport companies and IFS (Inbound Freight Scheduling) to ensure smooth operations
Company Profile: National Foods is one of Australia's largest food and beverages groups, with core activities in milk, fresh dairy foods, juice, soy beverages and specialty cheese.
Working in high volume and fast paced FMCG environment managed two 3PL warehouses. Managed Juice, Seafood and UHT Milk Categories
Annual Turnover = A$ 120 million
Daily Volume = 25, 000 Cartons
Staff Managed = 25
Daily Truckloads = 60 (B Doubles, Semi, Rigids)
Distribution Channels = Retail, Route and Food Service
Replenishment Planning & Inventory Management
• Planned replenishment orders and created confirmed stock transfer orders from multiple locations
• Purchased and procured materials from external suppliers
• Daily managed 3PL Inventory Reconciliation reports and investigated discrepancies
• Daily ran short code reports and materials at risk reports and devised strategies to clear them
• Monitored daily stock on hand, stock in transit and expected receipts by supplier reports
• Rostered housekeeping, cycle counts and stock takes
• Reported Dated & Damaged and underlying causes
Outbound Logistics Planning and Management
• Managed daily sales orders for delivery
• Created deliveries and shipments and transferred them into 3PL systems for picking
• Created despatch summaries for all outbound loads and emailed to transport companies
• Liaised with transport companies for successful deliveries
• Monitored adherence to agreed service levels
DC Operations Management
• Managed two 3PL DC's
• Monitored daily inbound and outbound deliveries and trouble shooted any discrepancies
• Monitored and reported case pick volume KPI's, Labour utilization KPI's and operating budgets
• Conducted weekly review meetings with 3PL's to discuss performance and compliance of SLA's
• Participated in weekly demand and monthly S&OP meetings
• Participated in Occupational Health and Safety meetings
Annual Turnover = A$ 200 million
Daily Volume = 55, 000 Cartons
Staff Managed = 25-40
Daily Truckloads = 100 (B Doubles, Semi, Rigids)
Warehouse Operations Management
• Replenished Route Warehouse daily and ensured the availability of stock for picking
• Fixed stock issues, investigated no stocks and created internal movements of stocks from bulk warehouse as per demand
• Created outbound storage loads
• Implemented housekeeping and stock rotation to manage space issues
• Reported Labour Utilization KPI's and case picked volume KPI's on daily basis
• Prioritised workload, assigned work, monitored progress and resolved issues on daily basis
• Ensured the compliance of all SOP's
• Daily managed the clock cards of my shift and calculated any overtime they might have worked
• Receipted in interstate STO’s and arranged put aways
Dispatch Management
• Planned, compiled and released loads for picking
• Monitored picking of loads and confirmed all picks
• Printed invoices and ensured that trucks had correct paperwork
• Goods issued all deliveries
• Managed Chep Pallets and accounts
• Advised transport companies of the expected volumes and time slots
Achievements
• Implemented new process and trained staff in directing budd pallets from production directly to route warehouse by passing bulk warehouse and eliminated non value adding activity rework in the cycle
• Effectively managed the change and transformation from manual forklifts to LGV’s (robotic forklifts) and integration of LGV Client software with SAP. Participated in trainings, meetings to discuss changes in operations and presented changes to my team and coached them in how to best manage these changes
• Introduced new process for returns and claims and outlined responsibilities as to who does what and when and as a result a more streamlined process came into effect which increased communication between DC, Transport and security
1.Maintaining minimum inventory levels at all time
2.Looking after the replenishment of the stock on daily basis
3.Setting up the warehouse in a manner, that enhances its productivity. (Setting up an appropriate and large pick faces for every item according to its demand, etc.)
4.Documentation of all stock transfers, variations, picking slips and availability
listings.
5.Responsible for running various reports like Replenishment, Hit List, Stock Assets, Valid Bin, Warehouse bin(for conducting stock take), Sales Order etc.
6.Warehouse Management System used was HARMONY SYSTEM.
7.Have excellent man management experience and the ability to implement and maintain Key Performance Indicators (KPI’s).
8.Handling a Crew of 30 people, including Pick/Packer and the forklift drivers.
9.Planning and executing for put away of containers.
10.Overcoming the problems like Stock irregularities.
11.Dealing with customers if any discrepancy was noticed in the supply of the stock.
12.Liaising with 3PL company for stock distribution
13.Collecting sales data(such as year to date sales, monthly sales) and putting purchase orders and informing the lead time to sales and retailers
14.Handling sea and air freights
15.Sales and purchase orders processing
16.Maintaining databases for collector clubs like "Cherished Teddies” and “Lilliput Lane” and organizing their sales and mail outs with Australia Post.
17.Co-ordinating with the warehouse manager all the inbound deliveries, replenishment and bulk put a ways
18.Organizing cyclic counts and stock takes and adjusting the variance
1.Planning, set-up, maintenance and administration of projects
2.Costs and feasibilities of project implementation
3.Resource allocation, scheduling and reporting
4.Preparation of to do lists, project overviews and budgets
5.Hardware and software market analyzing, searching and purchasing
6.Training and documentation
Completed Master of Business Supply Chain Management at Victoria University Melbourne Australia. Mark / Grade 2012 BMSC MASTER OF BUSINESS (SUPPLY CHAIN MANAGEMENT) BEO5305 INTERNATIONAL SUPPLY CHAIN STRATEGY 1 73/D BMO5576 OPERATIONS AND LOGISTICS STRATEGY 1 68/C BMO5574 SUPPLY CHAIN AND LOGISTICS MANAGEMENT 2 74/D BMO6508 OPERATIONS MANAGEMENT 2 68/C BEO5307 GLOBAL PROCUREMENT 2 72/D BMO6506 WORK AND ORGANISATION SYSTEMS 2 74/D
Achieved CSCP (Certified Supply Chain Professional) Professional Certification in Supply Chain Planning from APICS the Association for Operations Management Chicago IL USA.
Modules Studied: Managing in Dynamic Environment, Database Design and implementation, Digital Network Design, Information Technology Project Management, EDI and E-Commerce and Human Factors in Computing.
Modules Studied: Electronic Data Processing, C-Language, System Analysis and Design, Business Statistics, Linear Algebra, Probability Theory, Numerical Analysis, Financial Accounting, Quantitative Analysis and Decision Theory, Business Communication & Report Writing, Data Management Systems, Operating Systems, Computer Graphics, Switching & Automata Theory, Programming Languages, Data Structures, Applied Psychology, Mathematics for Engineering and English.
