Senior Sales Associate
Pure Gold Jewellers
Total years of experience :8 years, 7 Months
•Arrange attractive displays in windows and show cabinets.
•Advise customers on products and help them choose the most suitable.
•Build relationships with customers for repeat business.
•Meet weekly and monthly sales targets.
•Use computer systems to manage customer accounts and control stocks.
•Capable of handling entire store along with sales staff in absence of Manager.
•Manage the sales and respond to customer's queries and requests.
•Greet the customers and inquire about the products they wish to purchase.
•Display a variety of products that suits the customers preferences.
•Explain the customers about the alternatives available for their product within the stores.
•Supervise the work of sales staff and ensure they perform their duties diligently.
•Coordinate activities with the inventory and marketing teams.
•Generate sales and maintain brand image.
•Responsible for selling and marketing of products.
•Arrange the products in a striking manner at eye level to attract customer's attention and generate good business.
•Visual merchandising and informing customers about the arrival of products in case of non-availability.
•Deal with customer's problems and grievances and provide timely solutions.
•Oversee the customer's behavior to be alert towards shoplifting or other unlawful actions and prevent loss on the sales floor.
•Perform several other tasks as instructed by the Superiors.
•Responsible for helping customers in buying the merchandise.
•Visual display to attract customer's attention.
•Checking stock requirements and refilling it on timely basis.
•Follow 4 service excellence standards i.e. communication, attitude, responsiveness and respect and caring (CARR).