شهيد مشتاق

Senior Executive Manager - Solution Architect at Bupa Arabia, leading Solution Architects and System Analysts while aligning enterprise architecture with business strategy across healthcare and insurance domains. 

Driving GCP-based initiatives, AI-enabled healthcare solutions, and enterprise architecture governance, ensuring scalable, secure, and compliant technology landscapes.

Responsible for defining architecture frameworks, technology roadmaps, and delivering business-critical systems with strong focus on transformation, optimization, and operational excellence.

Leading teams for the development and implementation of different applications including Hospital Management System, Incident and Risk Management system, and Integrations.
Experienced Applications Architect with deep expertise in building and governing enterprise Integration & Middleware Capabilities (IMC), enabling API-led, microservices, and event-driven architectures across cloud and on-prem ecosystems. Proven track record in modernizing legacy platforms, implementing scalable integration solutions, and ensuring secure, compliant connectivity across healthcare and insurance domains. Strategic leader driving standardization, operational excellence, and alignment of integration architecture with business transformation goals.

1. Development on Mobile Banking application for Bank AlAhli (National Commercial Bank). My responsibilities are:-
- Requirement gathering from business team
- Analysis of existing business processes and design mobile application.
- Cost & Time estimation
- Leading Development in Java and Oracle
- Conduct Testing & UAT
- Responsible of deployment in Production
2. Software Integration using OpenText-Cordys Platform
-Analysis & Design of Business Processes
-Leading Development in Cordys (Java based Integration & BPM tool)
-Coordination with different teams for Integrations between different systems to implement new and improved BP.

Manager BSS Development (Information Systems)
Sept 2008 to Current
 Analysis of Business Strategies & Requirements to provide the best possible solution
 Solution Architecture & Design
 Planning of Development or Implementation of Solution
 Manage multiple implementation teams
 Development for new software required by PTCL (internal & external) customers
 Interaction with customers for requirement finalization and timelines
 Gap analysis of requirements and under development solutions

Lead of Transfer of Technology (B&CC)

 I was leading team for ‘Transfer Of Technology’ of B&CC in ZTE China (R&D Center China)
 working with ZTE developers & designers in ZTE R&D Center (Nanjing, Jiangsu Province) to take up all the SDLC implemented for PTCL-BnCC project

Successful projects in PTCL
 Development of SMS Platform project and integration with PTCL Business Support Systems
 Change Requests Implementation in B&CC (Java, C on Unix, Oracle)
o Customer Care System
o Billing & Settlement System
o Receivable System
o Mediation & Service Provisioning System
 Project of Data Cleansing & Profile Enhancement of PTCL Customers
 Development of BSS Integration Applications with OSS
 Projects of Government of Punjab ( Punjab IT Board) and integration with Call Center applications
o Cause List Messaging System (Lahore High Court)
o Citizen Feedback Management System (Property / Police / Education)
o Ticket Management System (Provincial Disaster Management Authority)

 Involved in requirement analysis, design and development phases of new versions of AT-Learning.
 Architecture designed and developed SCORM 2004 standard for e-Learning courses in our LMS (Learning Management System).
 Have been working on the modifications required by the clients for module of booking and launching e-Learning courses in LMS.
 Involved in analyzing and fixing the performance issues on live application.
 Use to implement and optimize existing business modules.
 Have been working on web services used in AT-Learning that are being used to integrate our tool to other applications like (e-KSF a NHS product provided by Ikonami) to retrieve or update user information.
 Developed several business logic modules for the application so that other developers can use them.
 Involved in writing complex Stored Procedures in database.
 Involved in unit testing of own developed modules.
 Responsible of Deployments of releases of application on live server and data migration of existing version to latest version.

 Involved in requirement gathering, analysis and SRS writing.
 Designed and constructed the application using C#. Net, ASP.NET, ADO.NET with design patterns
 Developed C# components to extend the OOP design structure for software reuse.
 Involved in writing SQL stored procedures and creating Tables & Views.
 Interacting with client for requirement gathering for the enhancements.
 Worked on Designing Web Forms in ASP.NET(C#.NET).
 Design and Developing Crystal Reports and Active Reports using Visual Studio.Net.

 Requirement Analysis & Design
 Lead Java projects
 Development for new software in Java (Servlets/JSP/Java Beans)
 Interaction with customers for requirement finalization and timelines

 Designed and constructed the application using ASP
 Developed all the COM components in VC ++ 6.0(ATL - Active Template Library)
 Developed Windows based application in VC++ (MFC - Microsoft Foundation Classes)
 R&D on integration of MS-Outlook with VC++ 6.0
 Responsible for training for interns to work on COM components
 Involved in installation and configuration of the application on client side (Saif Group industries)