SALES CONSULTANT
Al muftah jewelry ,doha , qatar
Total years of experience :12 years, 6 Months
Driven and motivated by the selling process, customer satisfaction, brand identity and brand experience along with co work management
Advanced professional knowledge:
In gemstones(precious, semi-precious, diamond 4Cs, and colored stones)
In watches (various brands and overall horology features and functions)
In precious metals (gold—yellow, white, rose, red; sterling and pure silver; platinum variations) titanium, etc.)
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EXPERIENCE SUMMARY
Al Muftah jewellery Doha, Qatar Nov 2011-Present
Sales, Cash Room, Safe Room & Merchandising
Primary responsibility in cashiering allows for customer interaction, sales reinforcement, direct sales and relationship development. Achieving high sales figures while still handling full charge cash room duties.
Sales and Service
300, 000QR / 100KUSD in luxury sales per month on average since July 2014.
Exceed sales goals by maintaining high-end brand standards of presentation and service.
Leverages time at service desk to build relationships that lead to future sales.
Excels at performing during non-tradition work times, such as special shifts and holidays.
Handle employee relations with in-store colleagues.
Cultivate new customer relationships by creating product awareness.
Manage client relationships through phone, email, and social media touches
Maintain current knowledge of product lines and luxury product market overall
Cash Room and Safe Room
Full charge for running cash room and safe room of luxury products valued at $40 MQR / $15MUSD.
Conduct annual end-of-year inventory
Cash room handling through POS system and Oracle ERP
Using C R M tools
Merchandising
Represent and merchandise brands in accordance with standards communicated by vendors.
Administration
Perform administrative work for the store branch as needed.
Resolve customer concerns and issues in absence of management.
Arrange maintenance work and supervise
Communicate higher management as well as mall management in need in various situation
MS Trade International Dhaka, Bangladesh 2010-2011
Supply Chain Broker
Third party operation in leather goods and garment wholesale importing and direct exporting
Medico International Dhaka, Bangladesh 2007-2009
Marketing Representative
Trade of medical equipment and supplies and embossing services. Travel throughout Bangladesh.
B . A (honors) -second class - 2006 H . S . C - 2nd division -2001 S . S . C - 2nd division -1999