Shahin Syed

• Spearhead IT infrastructure & operations (routers, switches, firewalls, servers, wireless APs) while coordinating with diverse external service providers (ISP, cloud, CCTV, hardware/software vendors) to ensure 99.9% uptime and seamless operations.
• Administer Active Directory, Group Policies, DNS, DHCP, backup systems, and vendor/licensing management.
• Designed & delivered professional training in CCNA, CCNP, CEH, ITIL, Linux & Microsoft Technologies, blending real-world labs with theory.
• Directed IT support across multiple organizations, implementing fiber optic ISP with load balancing and optimizing network performance.
• Configured & maintained Windows Server 2012/2019 services (IIS, FTP, SMTP, DNS, routing) and enterprise security policies.
• Developed custom client-server applications (e.g., Vehicle Entry/Exit Management, Inventory Management) for clients.
• Enhanced wireless access by deploying APs, repeaters & wireless bridges, interconnecting multi-building campuses.
• Resolved complex issues across all 7 OSI layers, including bridging loops, uplink failures & embedded systems (fuel/punch-card).
• Played a pivotal role in major IT infrastructure upgrades, ensuring smooth migration and optimal performance.

As
• Organized theory & practical sessions for students
• Carried out day-to-day activities and troubleshooting network related issues
• Involved in installation, maintenance & troubleshooting of Windows, Linux OS, Printers, PCs & Laptops
• Handled configuration & maintenance of RedHat Linux Server as Internet Proxy Gateway

Carried out day-to-day activities and troubleshooting network related issues
Conducting theory and practical sessions for students.
Installing, Maintaining & Troubleshooting Windows and Linux Operating Systems, Printers, PC’s & Laptops.
Configuring and Maintaining RedHat Linux server as Internet proxy gateway.