Ticketing Sales Operator (Contracted to FIFA)
Ali Bin Ali Group
Total years of experience :9 years, 3 Months
Deployed at the DECC Ticketing Operations
for the FIFA World Cup 2022 hosted by Qatar.
Aimed to fulfil the strategic goal of offering first-class customer service and ensuring fair and
equal access to the tickets.
Developed the ability to work under pressure
and collaborated closely with the Ticketing
Management Team, Q22 Lead, and other
stakeholders.
Involved in setup and troubleshooting of PCs,
printers, basic LAN, and installation of
Windows and carrying out daily configuration
and installation of IT Solutions and services
Involved in setup and troubleshooting of PCs,
printers, basic LAN, and installation of
Windows and carrying out daily configuration
and installation of IT Solutions and services.
Involved in setup and troubleshooting of PCs,
printers, basic LAN, and installation of
Windows and carrying out daily configuration
and installation of IT Solutions and services
Implemented the following Projects • Quick Downloader (Sem 6) • EEPROM with RS232 Interface (Sem 8) Delivered the following Technical Seminar • Enterprise Resource Planning (Sem 7) Achievements • Women’s Wing Coordinator for MEA Engineering College Alumni in Qatar. • Active Organiser for various Inter College Cultural Festivals. • Representative of class for 1 year. • Secretary for Computer Science Association.