Shaik Imran Shaik

CUSTOMER SUPPORT ENGINEER( HELP DESK SUPPORT ) at BAHRAIN NATIONAL GUARD

• Bahrain - Manama
• My current job since March 2010

Implement & Creating the Network in Small & Big Organization.
Installation of windows xp, Windows 7, 8 and Server 2003 & 2008.
Maintain Active Directory Services.
Computer Hardware: Assembling, Disassembling, Installation. Printer Hardware: Servicing & Troubleshooting.
Printer Installation & sharing according to the requirement.
Toner & Cartridges installation.
Assembling and maintenance of computer.
Troubleshooting of computer problems.
Application Software: MS Office XP, 2000 Office, 2003 Office and other all-common software.
Maintain Backup and restore.
Build Pc on demanded with customization.
Sizing HDD & Loading Os as per customer requirement
Disk space management. Extend Shrink merging with third party.
Trouble shooted various problems.
H/W 64 bits problems, Virus infections OS corruptions, network communication problems domain clients logons/security problems internet issues/slow performance, no display, power troubles,
Setup & Configure Workgroup & Domain for clients,