STORE MANAGER
metropolis health products retail pvt.ltd MNC
Total years of experience :12 years, 7 Months
My Job Duties and Responsibilities:
Completes store operational requirements by scheduling and assigning employees.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees.
Planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts
maintaining inventories.
Controlling inventories. shrinkage
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
As a Assistant Store Manager :
• Trains store staff by reviewing and revising orientation to products and sales training materials; developing and implementing new product training.
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
• Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
• Promotes sales by demonstrating merchandise and products to customers.
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
• Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
• Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
• Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
Working as a "Customer Care Associate & Fashion Assistant" in " Shoppers Stop Ltd" Bangalore for 1yr-7 months
Job responsibilities:
• Customer service.
• Inventory management & SOP handling.
• Interacting with customers giving them product presentations and convincing them to make purchase.
• Strategizing to meet assigned sales targets in the given period of time.
• Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards.
• Handling customer inquiries as it relates to product offerings, pricing, billing etc.,
• Gathering market information And Shrinkage controlling
Conducting need assessments for the customer, understanding their needs and
providing them with optimum solutions available
Title:
'A STUDY ON RETAILER SATISFACTION TOWARDS MARKETING MIX ATTRIBUTES OF VIJAYA DAIRY PRODUCTS, NELLOTE (A.P.)
MBA V.T. University 2011 55.5%
Degree S.V. University 2008 57.5%
Intermediate S.V.Jr College 2005 48 %
S.S.C Z.P.High School, Madaraju Gudur. 2001 55 %
Qualification Board / University Year of Passing Percentage
