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Mohammed Ali Shaikh, Senior Executive

Mohammed Ali Shaikh

Senior Executive

Saudi Arabia

Bachelor's degree, Commerce

Work experience

Total years of experience: 12 years, 6 months

Senior Executive

September 2020 - August 2021

September 2020 - August 2021

Serves customer by providing the product and service information and resolving
problems
* Understanding customer queries and providing a resolution.
* Promptly addressing concerns, complaints and inquiries to meet customer satisfaction.
* Resolves product or service problems by clarifying the customer’s complaint,
determining the cause of the problem.
* Selecting and explaining the best solution to solve the problem, expediting correction or
adjustment, and following up to ensure resolution.
* Contributes to team effort by accomplishing related results as needed.
Job role:
Accounting and Auditing

Sales Executive

January 2009 - September 2012

RIVOLI GROUP LLC

United Arab Emirates

January 2009 - September 2012

Understanding and providing assistance in satisfying customer needs & queries about
products, prices and services.
* Maintaining customer relationships in order to build long term brand loyalty.
* Handling new launches, promotion of products and visual merchandising.
* Ensuring stock replenishment at all times.
* Following all company procedures in ordering, cash handling and other common
practices.
Company industry:
Retail & Wholesale
Job role:
Sales

Sales Merchandiser

June 2010 - January 2012

AL GURG UNILEVER LLC

United Arab Emirates

June 2010 - January 2012

Achieving the given sales target
* Preparing daily stock and share of shelf reports
* Auditing the store on a daily basis and submitting the report to the management
* Preparing out of stock report and submitting it to the management
* Keeping track of the promotional activities
Company industry:
FMCG
Job role:
Sales

Executive Accounts

January 2001 - September 2008

OMEGA HEALTHCARE MANAGEMENT PVT LTD

India

January 2001 - September 2008

Following up on claims after submission.
* Got the potential to give positive results.
* Able to work well in a team/group or independently under minimal supervision.
* Co-ordinating with the insurance companies to check the reaspn for claims denial.
* Inter communication with the superior heads and corporate clientele.
* Finding errors in the claims and resolving it as soon as possible.
Company industry:
Other Healthcare Services
Job role:
Accounting and Auditing

Education

Al-Ameen College Bangalore University

January 2008

January 2008

Bachelor's degree, Commerce

India

Standard Indian Academy PU College Pre-University

January 2005

January 2005

High school or equivalent,

Standard Immanuel High School Karnataka Board

January 2003

January 2003

High school or equivalent,

Skills

Grooming
Expert
Grooming
Expert
Pressure
Expert
Pressure
Expert
Training
Expert
Training
Expert
Accounts Receivable
Expert
Accounts Receivable
Expert
AUDITING
Expert
AUDITING
Expert
CASH HANDLING
Expert
CASH HANDLING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
INSURANCE
Expert
INSURANCE
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
PROMOTIONAL MATERIALS
Expert
PROMOTIONAL MATERIALS
Expert
SALES
Expert
SALES
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
CUSTOMER SATISFACTION
Intermediate
CUSTOMER SATISFACTION
Intermediate
CONTRACT MANAGEMENT
Beginner
CONTRACT MANAGEMENT
Beginner
Grooming
Expert
Grooming
Expert
Pressure
Expert
Pressure
Expert
Training
Expert
Training
Expert
Accounts Receivable
Expert
Accounts Receivable
Expert

Languages

English
Expert
Hindi
Expert