AS SERVICE MANAGER
IT ERA
Total years of experience :4 years, 7 Months
IT ERA, SAUDI ARAB (JULY 2010 TILL DATE)
AS IT MANAGER
Responsibility Outline: Installation & Maintenance of Hardware / Software / Data cabling, Network Administration & Troubleshooting, Designing & Implementation of New Microsoft Servers including application and services like Active 3 | Page Directory, DHCP, DNS, FTP, Proxy, Antivirus, and Mail Service like Microsoft Exchange & Lotus Domino, Application based, 24/7 Technical Assistance, Software Development, Client Training, Process Monitoring, File System Administration, Device Management, Proxy Server Administration, Attending Network Calls and Troubleshooting, Installation & Maintenance of Computers / Network Devices / Printers, Backup of User Data, Software Installation & Problem Solving, Prepaid the every month internet uses and ISA Server, Firewall Report to respect company. MPLS Connections, VPN Site To site, demand dial, Firewall, Mail Servers. Systems integrator IT Solutions. The company designs, sells, implements, integrates, and manages computer hardware and software systems, LANs, WANs and client / server applications as well as emerging technologies. CADD also develops Internet gateways, Web sites, and Intranets (Mail servers, e-mail-to-fax gateways, Vo-IP Phones, Telephony and e-commerce) . Reporting to the Techno Commercial Manager
Company Location Designation Period
AAttending Network Calls, Network Troubleshooting, Installation & Maintenance of Network Devices / Computers / Printers / Software, User Data Backup, Staff Training, Coordination with Vendors for Hardware & Software, Performing procedures to prevent the spread of viruses, Allocating mass storage space, Review of system logs, Adding and configuring new workstations, Periodic password audits. Setting up user accounts, adhering to security policies and procedures of company. Ensuring compliance to Security Policy pertaining to System Admin as owner. Installing RAID implementing, Configuration windows 2003/NT Server & configuring
Attending Network Calls, Network Troubleshooting, Installation & Maintenance of Network Devices / Computers / Printers / Software, User Data Backup, Staff Training, Coordination with Vendors for Hardware & Software, Performing procedures to prevent the spread of viruses, Allocating mass storage space, Review of system logs, Adding and configuring new workstations, Periodic password audits. Setting up user accounts, adhering to security policies and procedures of company. Ensuring compliance to Security Policy pertaining to System Admin as owner. Installing RAID implementing, Configuration windows 2003/NT Server & configuring
IP based LAN architecture, NT / 2000 / 2003/2008 Domains and Security, Microsoft Product Suite, Compaq Insight Manager, Performance / Network Monitor, Worked on Apple Macintosh
MCP - Microsoft Certified Professional from Asset International, Mumbai, India in 2008. MCSA - Microsoft Certified Administrator + Internet from Asset International, Mumbai, India in 2008. MCSA (Massaging) - Microsoft Certified Administrator + Internet from Asset International, Mumbai, India in 2008. MCSE - Microsoft Certified Systems Engineer from Asset International, Mumbai, India in 2008.
CCNA - Cisco Certified Network Associate (Router Configuration) from IP Solutions, Dadar Institute for Cisco Training, Mumbai, India in 2006
AOPERATING SYSTEMS MS Dos 6.22, Windows NT / 95 / 98 / XP / 2000 / 2003,2008, Win-7,LINUX 6.2,8,Mac. PACKAGES MS Office 1997 / 2000 / 2003, Windows NT CONCEPTS / THEORIES Computer Fundamentals, Local Area Network, Networking Essentials, NT –Servers, NT – Workstation, NT – Enterprise, TCP / IP, IIS,ISA OTHERS Novell NetWare 5.x, IP based LAN architecture, NT / 2000 / 2003/2008 Domains and Security, Microsoft Product Suite, Compaq Insight Manager, Performance / Network Monitor, Worked on Apple Macintosh
MS Dos 6.22, Windows NT / 95 / 98 / XP / 2000 / 2003,2008, Win-7,LINUX 6.2,8,Mac. MS Office 1997 / 2000 / 2003, Windows NT Computer Fundamentals, Local Area Network, Networking Essentials, NT –Servers, NT – Workstation, NT – Enterprise, TCP / IP, IIS,ISA Novell NetWare 5.x, IP based LAN architecture, NT / 2000 / 2003/2008 Domains and Security, Microsoft Product Suite, Compaq Insight Manager, Performance / Network Monitor, Worked on Apple Macintosh