shaimaa altahir, Technical Support Engineer

shaimaa altahir

Technical Support Engineer

Grand Solutions

Lieu
Egypte
Éducation
Baccalauréat, هندسة اتصالات
Expérience
8 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 10 Mois

Technical Support Engineer à Grand Solutions
  • Egypte - Le Caire
  • Je travaille ici depuis mai 2017

received Calls, Mails and Faxs from customers about electronic components need or searching for alternatives and some problems need to solve it

sales engineer à western
  • Egypte - Le Caire
  • Je travaille ici depuis janvier 2017

We provide unique solutions for industrial automation, process measurements automation, embedded and applications software for process measurements.We serve several industries such as the steel, metal, food, chemical, packaging, hotel, banking and educational industries in Egypt and the Arab world.

technical support à tedata
  • Egypte - Le Caire
  • mars 2015 à août 2016

i can receive calls from customers that complain from problems in the internet such as slowness, brwosing and instability, so i can solve this problems or escalate this problems to second level

Éducation

Baccalauréat, هندسة اتصالات
  • à جامعة المنوفيه
  • mai 2014

Specialties & Skills

Journalism
Callcenter
Customer Service
LAN WAN
Communications
التدريس

Langues

Arabe
Expert
Anglais
Moyen
Français
Débutant

Adhésions

نقابة المهندسين
  • عضو
  • November 2014
عضو فى جمعية رساله الخيريه
  • متطوع
  • January 2015

Formation et Diplômes

شهادة ICDL (Certificat)
Date de la formation:
November 2011
Valide jusqu'à:
November 2018
القاهرة (Formation)
Institut de formation:
Telecom
Date de la formation:
July 2012
mat lab and lap view (Certificat)
Date de la formation:
February 2014
Valide jusqu'à:
February 2018

Loisirs

  • القاء الشعر والخطابه
    شاركت فى مسابقات داخل الجامعه