Marketing And Sales Specialist
Skadino
Total years of experience :17 years, 6 Months
• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers needs and provide assistance and information on product features.
• Taking body measurements for the customers to use in creating clothing designs.
• Welcome customers to the store and answer their queries.
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
• “Go the extra mile” to drive sales.
• Maintain in-stock and presentable condition assigned areas.
• Actively seek out customers in store.
• Remain knowledgeable on products offered and discuss available options.
• Handle returns of merchandise.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures.
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).
• Preparation of order forms and keeping track of purchase orders.
• Receiving sales inquiries and preparing samples, quotations, and requisitions.
• Meets monthly sales goals as provided by management.
• Attending to sales calls and replying to customer's email on behalf of the Assistant Sales
Manager/Sales Executives.
• Ensuring that filing of all documents is being done daily.
• Attending to customer needs.
• Makes sure that sales orders are delivered in a timely fashion and according to the
desires of customers.
• Follow-up with customers and get the approved service rental orders due for the given
month.
• Ensures to greet all customers with a smile.
• Performs order processing - takes accurate food orders from guests in a fast and timely
manner.
• Participates actively with other crew members and managers to meet sales target
during your shift.
• Responsible for preparing all of McDonald’s varieties, following established procedures.
• Ensures items are well stocked.
• Ensures to follow all McDonald’s safety and security procedures.
• Performs housekeeping duties to keep the facility and equipment clean.
• Ensures fast and timely food service to guests, adhering to McDonald’s food safety
guidelines.
• Assists in the training of new employees.
• Ensures fast and timely food service to guests, adhering to McDonald’s food safety
guidelines.
• Inform supervisors when equipment is not working properly and when food and
supplies are getting low, and order needed items.
• Monitor all grocery items and provide appropriate labels and price tags to
all commodities and stack all goods on required shelves.
• Monitor inventory of all store goods and assist to replenish all stock as per requirement
and maintain track of all shelf life for various goods.
• Administer all perishable goods and ensure maintenance of efficient temperature.
• Prepare inventory of grocery products and ensure regular count on same.
• Manage all stock room grocery items at required temperature.
• Always maintain and ensure proper cleanliness of work area and display all new
products and promotional offer as per requirement.
• Coordinate with supervisor and report all damages in grocery products and perform all
functions of sales teams.
• Arrange all display aisles at entrance of store and set up all products.
• Answer calls and respond to emails.
• Handle customer inquiries both over the phone and by email.
• Research required information using available resources.
• Manage and resolve customer complaints.
• Provide customers with product and service information.
• Enter new customer information into system.
• Process orders, forms, and applications.
• Identify and escalate priority issues.
• Route calls to appropriate resource.
• Follow up customer calls where necessary.
• Document all call information according to standard operating procedures.
• Greets and receives customers in a welcoming manner.
• Arrange the product display areas in a visually appealing manner.
• Addressing and resolving customers complaints in a professional manner.
• Ensuring stock levels are well maintained.
• Ascertain customers’ needs and wants.
• Work closely with retail sales managers to ensure sales targets are achieved.
• Being responsible for processing cash and card payments.
• Keeping up to date with special promotions and putting up displays.